974 Virginia Used Car Service Centers

They are consummate professionals They don’t just sell - Satisfied Customer

They are consummate professionals They don’t just sell cars, they sell Lifestyle change upgrades.

I have been taking my car to Hart Nissan for many years - ddmorris54

I have been taking my car to Hart Nissan for many years for maintenance and service and I'm consistently delighted with the results. I have a dedicated service advisor, Rebakah Stevens, who is outstanding. She routinely takes me for a "walk around" the car with the technician to identify any problems and then a second time before I leave to verify that I'm satisfied with the work. I particularly appreciate the fact that they do not try to sell me anything that is not necessary to keep the car operating smoothly. Knowing that Rebekah has my back and that the service technicians do such good work makes doing business with Hart Nissan a great experience.

Wow service every time! - Wendy Golden

What a great, friendly dealership! Every time I take my car here to get serviced, Eric Tarzier has continued to offer customer service that just can't compare. He is always providing great advice and ensures that you are informed. The service team detailed my car(not an easy task for mini van that accommodates three small children). Everyone thought I bought a new car because they couldn't believe it! I brought my car in for an inspection today and I was in and out in no time. Eric took care of everything . Why go anywhere else? Thank you Eric!

When I set my appointment and visited the site for the - englishbrown

When I set my appointment and visited the site for the first time, I felt staff to be talking amongst themselves about personal issues, and I was told to fill out forms that I had already filled out and sent then once those have been located, staff told me they had not checked the email and did not notice. The forms had been returned already. When the staff contacted me about adding additional work, I agreed and then a few minutes later I did reach out to them by email and let them know that I did not want the work completed and then I wasn’t reached until the next day by staff to tell me they did not check the email timely and did not have the information to let them know that I was not looking for that additional work to be done when I asked to speak to the general manager he was very rude and abrupt. He would not listen to my points at all. He continue to cut me off and make his points to say that I need to pay for it no matter what when I picked up my vehicle, I found there to be, some sort of substance on the bumper that was repaired and had to wait for staff to come out and inspect it and remove it so I was not happy with my interaction with this site and I will take the same recommendation

Kia Service - Jessica C Sedona Kia :-)

Everyone is very friendly and welcoming. Almost all of them always have a smile on their face. They explain the things that will be done to my vehicle ahead of time so I'm aware if there will be any charges upon me leaving. One visit my children were showing their age (at the time twins were 3 and a 1 year old) and one of the lady employees brought some coloring books in the lounge to help occupy them. That helped very much! I've been comfortable since day one going there since I purchased my van in 2012. Thank ya'll so much for making my visits a great experience. (I know the car wash was complimentary when I first purchased my van but it would be great if every once in a while it were to be washed for me) :-) Have a great day! Jessica C Sedona Kia :-)

Awesome Customer Service - 1uniquedva

"Thankful" for the awesome customer service experience!! I brought my car in for service and the employees were so friendly and polite and the service was great. I would recommend Pence Nissan to all of my family and friends. Thank you and keep up the good work!!