620 Virginia Used Car Dealers

The salesman was nice enough but the car did not meet my - MarionHolloway

The salesman was nice enough but the car did not meet my expectations. However, based on the asking price, I should not have expected anything nicer. It was raining and they did not have umbrellas. The salesman did not meet us at the specified time, but that was not really a problem because the car was nothing like what I had hoped to find so we left without seeing the salesman. The building was unimpressive with a shattered entrance door and generally worn out look which does not instill confidence.

757 Auto Brokers is an incredible dealership. - ohsoftsky

757 Auto Brokers is an incredible dealership. They are trustworthy and honest, they offer great deals, they are flexible and friendly. They are a local small business and they really focus on the individual customer. I had the choice between multiple great quality, well-maintained cars in my price range, and I saw that there were similar options for other price ranges as well. I was worried to be trying to buy a car, but Julia put at ease immediately! She never pushed me to pay more for a car than was in my budget, and when showing me cars even accounted for DMV fees and state tax so I wouldn't be stuck with an unexpectedly too high final cost. She never rushed me in my decision-making and made sure to really explain all of my options to me. She never over-promised, and always made sure to stick to the facts when talking about the details of the car. When a pre-sale inspection revealed a couple of minor cosmetic issues with the car, 757 Auto Brokers were quick and efficient about getting them fixed. They never even mentioned the idea of charging me for the issues. They even offered to adjust my buyer's contract to include mention of the cosmetic issues so I could buy the car sooner and bring it back for the touch-ups and still feel safe knowing I wouldn't be charged unfairly. My saleswoman, Julia, was incredibly kind and friendly, as well as competent and knowledgeable. I have now been driving my car around for a week, and it is an absolute dream. I would recommend this business to absolutely everybody looking for a used car! I truly cannot recommend them highly enough!

Quick response but car had been wrecked. - Waynjbrown

Quick response but car had been wrecked. Did not inquire further about the vehicle but at least they replied

Customer service has always been a Strong Value I welcome - Alice M.

Customer service has always been a Strong Value I welcome deeply!! After finding out that this mechanic sold used cars it turned my car buying life around. Why not purchase a vehicle from the mechanic that would know the vehicle inside out. I am very happy with the help and financing that was provided by Ms. Shakina. Very friendly and caring environment. Thank You, Alice M.

I’ve contacted them three different times/ways and they - Marylandmaven

I’ve contacted them three different times/ways and they have not responded to me about a car I’m trying to purchase from them. So they can just keep it.

Pleasant staff who listened and created a great buying - Randy G

Pleasant staff who listened and created a great buying experience. Easy to work with. The car on the lot was as described in the sales listing. They allowed my mechanic to look over the car for my peace of mind and completely handled all the DMV filings and paperwork...I'm completely satisfied with the results.

Autoland has left me stranded with a broken car and an - Tiffany Hall

Autoland has left me stranded with a broken car and an empty wallet. Owner of this location, Hashmi, Shamim is same owner of Thornburg location. I trusted them because they gave me a 15 days contract to return the car after I got Pre-purchase inspection done with Infiniti if I found any issues! Well def did! Had an oil leak, sunroof leak, etc Took it back to their Thornburg location. They did not take vehicle out of my name. They kept it over 30 days then claimed it's all fixed! NO... 2 days after getting it from them oil issues started again and it started smelling. It now was towed to a shop and sitting needing $15k engine replacement. The sunroof is still leaking. I am paying a car loan on a vehicle for next 4 years that I can not even move, shouldn't be in my name, can't afford to pay a $15,000 engine replacement on and credit is tied up on this vehicle so can't even get another one to get my 3 kids around! 'Disappointing' doesn't begin to cover it. They also post signs saying they are BBB members BUT not and have a F rating! This is not a trustworthy place, same owner of Thornburg owns this location Save yourself the trouble and do not give them a cent. They sell anything but quality cars and give contracts but they are no good. Avoid at all costs! We went yesterday to the Thornburg location and they have taken every car off the lot and shut it down there. We went to the Fredericksburg location and the owner of both locations, Hashmi, Shamim told Stafford Sheriff's Office and Police officers he was not the owner, (Incident #2024011187) and go to Thornburg location and see Khalid Mirza who is the location Dealer Operator. Upon arriving there is when we noticed the entire dealership is now closed up and no cars on the location. He refused to come speak. The Sales Person, Jessica Crane Brendle Hawley (who has no license and not sure how she can even be a sales person) was there boxing the office up with movers and tried to have us charged with trespassing when we had Spotsylvania officers meet us there. Everyone should AVOID at all cost!

I bought the car from them, they were up front and easy - Matt

I bought the car from them, they were up front and easy to get along with. I liked that they handled driving the car over to my shop and had it inspected with handling needed repairs with the answer being “I got you” they took care of the minor repairs and I enjoyed the experience compared to the other small dealerships I’ll probably buy my next cheap car from them. Thanks!

They were so helpful and nice. - Donnaw721

They were so helpful and nice. The car was just as advertised and they worked with me to get all my paperwork done by talking directly with my bank to see they had all the information need so I could have a better interest rate.. they went the extra mile!

Mike Gray is the best ! - T doggy

Mike Gray is the best ! Easy to work with, financing genius. Got me in the car of my dreams at the payment I requested ( actually a little better ). I will be back

The process could not have gone any smoother! - bmoore1427

The process could not have gone any smoother! I bought a beautiful SUV in excellent condition. The price was fair and I couldn't be more pleased. I will definitely recommend this dealer to my family and friends. If I ever need another vehicle this is where I'll be going.

Can't say enough good things about CarLotz. An... - xx

Can't say enough good things about CarLotz. An exceptional experience in every aspect. I wanted to trade my car in and had been to the usual dealer route. Found a car I liked and was offered a 'lowball' trade offer. I had done my homework and knew what my car was worth. They offered low wholesale for my car, which was spotless and didn't have a scratch. I walked out. Found a vehicle of interest that was at CarLotz. Good price, and near exactly what I was looking for. So off I went. They were professional and not pushy (note that they don't work on commission!!). Pricing was upfront and all inclusive (cost, their selling fee, tax, tag, and title) without a bunch of useless haggling. They even let me take the vehicle for an independent mechanic inspection (AAA Care Care Center for $116 -- a bargain for peace of mind and a 2 hour complete top to bottom inspection by a certified mechanic). The inspection confirmed that the car was in great shape and CarFax was provided by CarLotz as well. Bought the car and told the CarLotz folks that I would like them to sell my car. They appraised the car and made all arrangements for selling it at a fair price. They took care of everything -- prep, inspection, pictures, web advertising, test drives -- all I had to do was complete some minor paperwork, sign over the title, and pick up my check following the sale. ABSOLUTELY PAINLESS PROCESS FROM START TO FINISH. Took 10 days and $3,300 (44%) above what the lowball dealership wanted to give me. I now have a great vehicle that fits my needs and have sold a vehicle at a fair price. The staff at CarLotz made the whole process of buying and selling a car easy. I can't say enough good things about how I was treated. I doubt I will be heading back to a dealership in the future -- they still play the stupid games, like let me talk to my manager and they try to confuse everything with a bunch of smokescreen garbage. I know where I will be going the next time I want to buy or sell a car. Can't say enough good things about the whole experience of buying and selling through CarLotz. They are the best.

Lacking customer care and quality vehicles - bre

We bought a 2008 gold Dodge Grand Caravan in 2016 from Champion Auto and the transmission was diagnosed at Amaco, the paperwork turned into and read by Champion. We sold it back to them in 2017 and paid them for another vehicle a 2009 Subaru Forester. The transmission had a complete failure and required to be replaced not even rebuilt, less than 30 days later. The powertrain warranty left us still paying $1000.00 to replace it. During the time it took to diagnose I was unable to ever get a hold of Scott, who Donna insisted made all purchase and mechanical decisions, but was "at auction" or off any days and times we called or were there to speak with him as Donna could not make any decision about assisting us or the questions we had about how they would help with our second purchase from them with no way to drive it. Donna even went as far as to tell me they had been closed on a business day they agreed to call us back but having called from an unknown number that was revealed to be untrue as the gentlemen who answered gave us their hours of operation but repeated that Scott was unavailable. We currently have their loaner white 2003 Tahoe listed at $6,999 sitting in our driveway that also didn't run for us to use. We returned it mid need, my husband listed the issues he knew aside from it being very far out of oil change, low coolant light on, brake and head lights out, and a bad front passenger tire. After picking it back up after it had been to Merchants for...something We found the same issues aside from the headlight fixed and the service engine soon light was now on. Shortly after that we were unable to get it back to them and once notified it is still here because Scott is inevitably unavailable. I had a great experience with Chastity and recommend her but Donna and Scott gave us the run around for a very long 2 weeks now. We had prepared to spend more money to replace our other car with them but after having the Subaru be a loss not even 30 days into our purchase this has put our family of 5 in a very poor position, much less the 2007 black Volvo S40 had a very large wood chip nest behind the radiator with chewed through wiring, so we couldn't purchase it when we had planned. I felt swindled by them. They knew the circumstances and strain this has put on us but have a lack of duty to their customers. We have remained calm, however frustrated and do not plan to ever purchase from or recommend them again.

I had the best experience with Classic auto sales. - Acura

I had the best experience with Classic auto sales. Specially with abdul he treated me very good and very respectfully, I’m happy with my transaction. For more vehicles, I’ll be coming to see you guys. Thank you

Just a good word for the exceptional service I received - Chris

Just a good word for the exceptional service I received from Todd. He provided clear communiction over several weeks on the status of a parts order and the setting-up of an installation date. Grateful for all he did to provide me with exceptional customer service.

The person, Mike, was not upfront about the condition of - socarefree67

The person, Mike, was not upfront about the condition of the vehicle. The controls on the console were inoperable. There was no way to control the radio, suspension, etc. There was no way of knowing if the cd player worked. We traveled for three (3) hours to purchase the 2008 Audi A8L. There was damage to the paint on the hood that does not show up in any pictures on their site. I was very disappointed in the integrity of the salesperson and the condition of the vehicle.

I wasn't able to jump on the car in time but Dealer 1 - aprudy

I wasn't able to jump on the car in time but Dealer 1 Auto was super-responsive and respectful and even sent me an email when the car was sold.

Youssef was helpful and easy to work with. - westwriter

Youssef was helpful and easy to work with. No pressure and fair prices! Thanks Tom

Tried selling me a rusted out and painted over 2003 - P-H

Tried selling me a rusted out and painted over 2003 4Runner for $14k! Part of the bumper bracket fell off and he was asking $14k. This can’t be real life. Left and didn’t look back. I wouldn’t trust these guys ever.

Carlee is the best! - Rebeccacatherine33

Carlee is the best!!! Make sure to ask for her- she'll make sure you get exactly what you are looking for in a new car!!! Thanks Carlee!!! We will be back!

Knowledgeable and informative sales team, fast response - John Huth

Knowledgeable and informative sales team, fast response to all my questions, I found more than what I need to see vehicle pictures on the dealership website, it seems like they been in business for decades, I will highly recommend if you look for an affordable decent vehicles for everyday use.

Although I haven't purchased a vehicle yet, I want to - Laura

Although I haven't purchased a vehicle yet, I want to write a review on this dealer because of the way the salesperson helped me and guided me on the process. The attention to detail and the customer oriented service is excellent. I recommend this dealership and for sure will be buying my car with them.

Best place to buy.cars in 757 - Acura man

After searching from dealership to dealership from used to new car dealers this dealership had exactly the car I wanted and at amazing price with friendly staff. Family owned dealership they even call you after sale to see how everything is very honest people. Ask for Arya or Ahmad they are father and son and make great teamwork