943 Virginia Used Car Dealers

So many problems and thousands of dollars later, the - mzmelmel1967

So many problems and thousands of dollars later, the thing that's bothering me the most is they sold a car they knew had problems. The car failed inspection in April and 2 weeks later(at a different station) it passed. The problem hadn't been fixed and they knew that. We had to replace the control arms, in August, 6 weeks after buying the car.

Decent inventory, but absolutely avoid this dealership. - mlmiles1

Decent inventory, but absolutely avoid this dealership. Sales staff initially seemed professional and knowledgeable. However, the transaction process was appalling. They offered a discount based on our pre-purchase inspection, then refused to honor it at closing. Clearly thought because we liked the car, they could force us to pay more. We refused to play these unscrupulous games. The contrast between sales floor professionalism and finance department dishonesty was shocking. Save yourself the frustration—their good inventory isn’t worth sacrificing your sanity.

Although I only had phone contact, they seemed attentive... - Tac fan

Although I only had phone contact, they seemed attentive and were eager to help me. I had quick responses to any questions that I had.

They were very helpful. They did not burnden me to get ... - ndavis25

They were very helpful. They did not burnden me to get me to buy a car. Gave me space to choose and made sure I was happy with what I wanted. First time I had perfect Service.

Very Friendly and honest I rather some one be truthful - Griff

Very Friendly and honest I rather some one be truthful like they are. They have answered the phone and all my questions every time I have reached out to them.

Did not contact me after being sent an inquiry. - street

Did not contact me after being sent an inquiry. So my complaint is their not really interested.

Sales Rep David demonstrate professional, knowledge and - sarah-Joy

Sales Rep David demonstrate professional, knowledge and attentive to my needs and concerns,also welcome service!

Juan was awesome when it came to the purchase of my Chevy... - Steven

Juan was awesome when it came to the purchase of my Chevy Avalanche 2 years ago. I was in and out in a hour tops. They treated me like family as soon as I walked on the lot.

This is the most dishonest dealer I have ever worked - bruce.b.york

This is the most dishonest dealer I have ever worked with. Avoid this place like the plague. Especially beware of Jeremy Poling and Bill Smith. They are not there to help you find a good price on a car, only to scam you out of your money. Beware of this place.

M.W. Auto Sales has a great selection of vehicles!! - Bigchief

I purchased a 2008 Yukon from M.W. Auto Sales a couple of months ago. I must say that the service I received was very pleasant and it made my SUV buying experience much easier. The entire process from searching the lot to signing the papers was seamless! My SUV was reasonably priced in comparison with Kelley Blue Book and they provided me with a Carfax report. I like that all the cars are hand-picked by the owner and it shows because my SUV is SUPER CLEAN and runs very well. The salesmen were very friendly and knowledgeable and they have good quality selection of cars.

EXCELLENT CUSTOMER SERVICE! - Ieshap925

EXCELLENT CUSTOMER SERVICE! Great staff!.Beautiful vehicle. Fast, Friendly, Fair and upfront. Really GOOD place to purchase your next car. My car is awesome!..

BIG MISTAKE AGAIN!!! - Dunn123

I don't normally purchase used vehicles because of two bad experiences. However; during October 2015 I decided to give a used car dealer another try. BIG MISTAKE AGAIN!!! I found a vehicle located at Premium Motors Inc (Located in Stafford, VA off Jefferson Davis Hwy (Rt-1)) I visited and test drove the vehicle. The original asking price was $10,000.00 but the Kelly Blue Book was $8,300.00 which I informed the dealer at Premium Motors Inc. The Premium Motors Inc dealer and I agreed on a total price for the vehicle ($7,800.00) after he told me he had put $7,500 into the vehicle. I was clearly asking questions because of my prior experiences with these "side of the road thieves" lying to customers. The Premium Motors Inc. dealer showed me a Car-Fax which was clean and had one previous owner. He even stated, "if you have any problems, just bring it in and I'll have my guys take care of it". I handed the dealer $7,800.00, and he happily accepted it. The thirty day tags provided by Premium Motors Inc were expiring, so I called the dealer to inquire about the plates; he stated, "oh I just got them today (day 29). I went to Premium Motors Inc and the dealer gave me some documents, telling me to take them to the DMV and they'll give me the plates. The DMV told me the taxes had to be paid ($332.96), and the vehicle required an emissions test ($28.00). Because of the previous lies, I contacted the dealer at Premium Motors Inc and passed my concern to the lady at the front desk. I also told her I wanted to know if there was something else this guy at Premium Motors Inc was not telling me about this vehicle. She informed me that the dealer who sold me the vehicle was not in, but she would pass the information to him, and have him contact me. I was on my cell phone across the street from Premium Motors Inc; he was in-fact at his desk next to the lady whom I was speaking with. Of course I never received a return call from Premium Motors Inc. Chain of problems with this vehicle begins; I immediately made an appointment with GMC’s service department and ask if they could run a diagnostic on the vehicle, and tell me everything that's wrong: here is what this pathetic guy at Premium Motors Inc sold me: (1) Before I purchased the vehicle, I asked about the vehicle pulling to the right when braking and riding rough, he told me the tire was low, and they added air and he told me the vehicle drives fine now: GMC Service department found: Front struts, and rear shock severely worn and needed to be replaced, and alignment was terribly off (I paid $1,058.65) to have this work completed. (2) When I test drove the vehicle before sale during October 2015, I noticed a (Next Service due (Mar 2016)) jiffy lube service sticker on the top left windshield. Between the time I test drove and took delivery (45 minutes), someone had scraped the sticker off the windshield. That concerned me, and for good reason: GMC replace the oil, adding it had not been replace for a long time as it was thick and very dirty, the oil filter was stuck on the motor because it had not been change in so long. (3) During Feb 2016, the vehicle continued to drive sluggish until it loss power on I-95 in rush-hour traffic; $135.00 for a tow to GMC, and the mechanics at the service department reveals: Throttle Body Assembly (bad), Steering Angle Sensor (bad), Headlamp relay (bad), AC belt (hanging from vehicle), AC Belt tensioner pulley (locked) Serpentine Belt (needed replacement), ECM (bad), and Clutch fan (bad). GMC's even screwed me by charging me $2,157.02 to fix the problems, including items that were recalled by GMC. A month later, the vehicle lost power again, costing me another $2,100.00 to get the vehicle driving correctly. There you go; over $6,000.00 to fix a vehicle worth $8,300.00. Moral of my factual story (I have all documents and sales receipts to prove); many folks now days has absolutely no morals with it comes to making a dollar. They will lie, cheat, steal, or whatever they have to do to get into your pockets. This guy at Premium Motors Inc was no different. He did not know my financial status (not that it made what Premium Motors Inc did right). To date, I've purchased a total of five used vehicles; (1) from New and Used car dealership: no problems, (1) from private party: no problems, (3) from Used Car dealership ("side of the road dealer"): major problems with all three. Please save yourself time and lots of money by purchasing your used vehicles from a reputable New/Used dealer, private party, or a reputable honest used car dealer (there has to be some good ones in the U.S.). Three strikes are enough for me; I will never purchase another used vehicle from a side of the road dealer. Folks; we have to aggressively expose the behavior of these dealers to protect our friends, family, and neighbors to our left and right. We do not need the government to shut down companies like Premium Motors Inc, we have the power to do that ourselves. Please spread the word!!!

A dealership I trust - Randy

Over the years I have bought three cars from Springfield Motors. The staff and service is outstanding. I wouldn't even consideration trusting my work to anyone else. When looking for a used car staff could have sold me something that cost more than I needed. We talked about my wants and needs. They offered suggestions and I ended with cars that are the perfect fit.

Never buy a car from them. - serenity

Never buy a car from them. I got a BMW X1 from them this Tuesday. When I checked the car last Saturday, the dealer told me that the only problem with the car was the rear camera did not work. When I picked up the car on Tuesday, the dealer told me that the door could not be locked. When I drove the car back home, I check the car again, I found that the windshield system did not work. And the "service engine soon" lights on indicate an engine problem. All these problems, they didn't tell me. So never buy a Car from liars like them!

Brandon is shady - Nothappy

Contacted multiple times to get tags No response also sold my wife a van that had gashes in side wall tire light comes on and check engine light came on when we left the lot. He lyes to creditors to up sale vehicle. O did I mention it broke done on my wife today on the way to pick up our children. When I say xxx I don’t know which is worse him or the vehicle he sold my wife.

My husband and I purchased a mini van from here and - Fewfam

My husband and I purchased a mini van from here and within hours of driving off the lot the Check engine light came on and the van started driving really rough. We felt like we were out of options because the van was sold to us “as-is”. I called the dealership the next morning and explained our situation to Nash, who was just as concerned as we were. Nash took care of the problem almost immediately. He had the van towed back to the dealership the next day and quickly addressed the problem. He was very pleasant to work with throughout the entire process. I value and appreciate his willingness and concern to make things right. Also, shout out to Chris who we initially worked with prior to making our official purchase. He was also patient and pleasant to work with. Overall, I feel that the dealership deserves a 5 star rating.They don't push anything on you. They let you take your time and answer your questions to the best of their knowledge. Most importantly they take pride in what they do and are willing to make things right in circumstances that they don't necessarily have to. Also, this dealership has a wide selection and great prices.

they wanted me to just give them my 2004 jeep grand - silv6907

they wanted me to just give them my 2004 jeep grand cherokee and pay what they we're askin for theirs

I have looked around for the best deal for a couple weeks... - BMC2010

I have looked around for the best deal for a couple weeks and Auto Showcase can't be beat.Up front and honest from one Navy man to another, Rob got me exactly what I wanted.

Fast and professional - Naomi

Had a great experience with this business and would purchase another vehicle here. The salesman we dealt with was honest and easy to work with. Check out was was VERY fast and we were out of there in under an hour. Thanks.

I came in for a test drive and no one as followed up with - Ksiglohva

I came in for a test drive and no one as followed up with me on the car I drove or two others I had an interest. I think they are just so busy they can’t track everyone.

Five Star Dealership - Angel

Just bought third car from AutoMax. Buying is actually a pleasant experience! Jeff always goes the extra mile for his customers. Excellent service department headed by Tony. This is a family business and they treat you like family. Give them a try..you'll be pleasantly surprised!

GREAT CLEAN CARS GREAT PRICES BOUGHT 3 CARS FROM THEM BY - Money0725

GREAT CLEAN CARS GREAT PRICES BOUGHT 3 CARS FROM THEM BY NEXT MONTH IM TAKING MY SISTER TO BUY FROM THEM HER CAR

Defected Cadillac 09 srx returned and still listed for sale - Alestock family

On 9/14/16 we bought a Cadillac 09 srx. On our way home, a two hour trip, the car shook, accompanied by noises and then a dash light came on. The second day we saw Gray smoke was coming from car! Not only this, the salesman over priced the bill of sell to my bank by 300.00! When we explained our concerns the serviceman and salesman had clear explanation for each concern. Conviently, both knew a very good explanation why the car shook why it was making noises and why the dash light was on! When we wanted to return the car less than 48 hours later, we were required to pay a total of 1,000.00 before we could walk away without this death trap. 24 hours later this car is still on there inventory list for sale. Buyers BEWARE!!

Paul Poindexter is a very pleasant sales consultant. - colinbakerap

Paul Poindexter is a very pleasant sales consultant. Paul is very calm and nice to work with. We enjoyed our time with him - a real gentleman. The CX-5 is great!