Alex was my service advisor. - BMY
Alex was my service advisor. I arrived early for my appointment, and when I expressed concern about needing to be somewhere, the folks at the check-in desk jumped into action, sending someone to prepare myloaner and it's paperwork...and I was out of there in record time.
Alex kept in touch via text, and let me know when my Taycan 4S could be picked up after washing. When I arrived, I was shocked to find that the car had been thoroughly washed, both outside and inside!
Alex summarized each part of the invoice, mostly just recalls, and I was on my way. Overall, a great service experience!
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