29 Washington Mercedes-Benz Service Centers

Darla Goldammer was very pleasant to work with keeping me - 11pink1950

Darla Goldammer was very pleasant to work with keeping me informed as well as knowledgeable of the repairs

Josh was very professional, friendly, knowledgeable, and - eak

Josh was very professional, friendly, knowledgeable, and patient. He very carefully took the time to explain the issues and the options.

Great service. - kg12

Great service. Cost was explained upfront and the car was back same day -- super quick and easy

They were prompt, professional, efficient, personal, and - pbanz1

They were prompt, professional, efficient, personal, and quality driven. I was impressed with every interaction on what was an unfortunate minor parking lot accident on my part.

Love Bill at MB of Seattle I have been so pleased to - Seattle lover

Love Bill at MB of Seattle I have been so pleased to have Bill as our service adviser for at least 15 years. I started with. 1968 used MB at 27 I am now 75. All MB”s have been purchased at MB of Seattle through the various ownerships. My current car is old but I’m so fond of it we have it purring along thanks to Bill and the dealership.

DARIAN CHETH at Tacoma, WA CAR PROS KIA was our - C & K Marie

DARIAN CHETH at Tacoma, WA CAR PROS KIA was our Salesperson. I give him 5 STARS for his enthusiasm, knowledge, relaxed demeanor, options, and care for our needs and wants in every way. We honestly could not have asked for anything more from him.We will be back to see him!! Thank you Darian Cheth for how tirelessly hard you worked with my Daughter and I that evening, 2/17/2025. My Daughter absolutely LOVES the MAZDA CX5!! ❤

Kelsey in the Mercedes repair center was extremely - RSLONGERICH

Kelsey in the Mercedes repair center was extremely helpful and efficient in setting up my maintenance schedule, arranging for me to get a loaner car and then personally going out to my car and "normalizing" one of the car's power window switches after the work was completed.

The Service Team and Service Manager Scott are great, top - alanlbca

The Service Team and Service Manager Scott are great, top notch. I'd drive 600 miles more to bring either of my Sprinter Vans to their service department. Derek, the Sprinter Tech, is the most knowledgeable and informative Sprinter tech I've met. Derek goes the extra mile to make sure my van left the shop as if it was his van. I'll even consider transporting my van to these guys to get the job done.

It took Mercedes Tacoma 10 days to complete a simple - kaitlynngracier

It took Mercedes Tacoma 10 days to complete a simple Service B on my vehicle. There was no rental offered, and for the first week my car sat with no updates—it appears they forgot about it. When I finally got a write-up, it recommended Service A, which tells me the technicians were never told I booked Service B. After all that, when the car was finally ready, I was told they wouldn’t send a shuttle because I live outside their 10-mile radius. I was charged almost $1,300 and then had to spend another ~$150 on an Uber just to pick up my own car. No proactive communication, no make-good, and no basic customer care. If you value your time, clear communication, and basic courtesy, look elsewhere. I won’t be returning to Mercedes Tacoma.

Took my car in for timing chain replacement. - Pjensen4060

Took my car in for timing chain replacement. Car never had problems with oil leaks until i took it to them. Had to return car several times after initial repair for unusual noises. My engine blew and they blamed me for not putting oil in car! Dont ever do business with them. They couldnt even do the repaur right the first time. Car made more noise when i picked it up than when i brought it in. for initial repair. No offer of compensation of any kind.

They unplug your dash cameras because they want to hide - Jess

They unplug your dash cameras because they want to hide the quality of their work and the fact that they lie about doing it. They unplugged mine right after they are seen and heard saying "he won't notice if we don't even do it. Hahaha" Don't trust these "people" If they have to unplug your camera, they are hiding what they're doing. No other shop has unplugged my cameras.

Ryan was great. - markwise13

Ryan was great. He kept me aware of everything every step of the way. My situation was a little strange but he still did a fantastic job. I'll be buying from George Gee again in the future, and as long as Ryan is there, he'll be who I see.