I am once again disappointed with the maintenance service - britbrad
I am once again disappointed with the maintenance service at Subaru of Puyallup. Each visit entails an extended wait for check-in, despite having an appointment and arriving early. Furthermore, I've experienced overcharging due to technician/mechanic mishaps. Despite numerous attempts, I have been unable to reach the customer service manager, Samantha. Whether she is unavailable or has left for the day, my calls and voicemails at different times have gone unanswered. I am still waiting for her to return my call after missing her the first time. Regrettably, I have decided not to continue my business with this Subaru location, as it has proven to be the most disappointing and unsatisfactory experience among all the Subaru service centers I have visited.
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