Washington Suzuki Service Centers

Great dealership. EmployeesWere great and very helpful.... - Marie Eggart

Great dealership. Employees Were great and very helpful. I bought a car and they were great to deal with. They have even called To check everything was alright and if I had any questions.

Thanks to reach to me I can’t say something else... - laranar

Thanks to reach to me I can’t say something else different but,when I got home I discovered the trunk where is the spare tire always flood of water why they didn’t tell me that? and the windshields were broken

Do NOT take your vehicle here for service work! - KellyMFenimore

Would give them a zero if I could! Worst service EVER! My insurance company finally authorized me to take my car to Kuni to be fixed where they found $4k worth of damage Hannah Kia service department either missed completely or screwed up. This was authorized because Dick Hannah employees completely stopped returning my phone calls. Car is AWD, they put a wrong sized tire on it. Tried to get me to buy new front brakes, car doesn't need them. Installed the wrong headlight and forgot to replace the computer part. But the worst part was that they completely missed the broken wheel bearing they let me drive off with; Hannah told me it was "a broken pin" in my front brake. This has been going on since mid of April 2018, and not once have they apologized to me for messing up. After Kuni fixed my car, I was forced to take it back to Hannah to have the front bumper re-installed because the Kuni technician was unable to hang it correctly due to damage caused by Hannah from hanging the bumper so poorly. Hannah "Jimmy rigged" the bumper, so it continues to not be aligned, and, had the audacity to return my clean car to me dirty (inside and out). Worst customer service experience ever! This was an insurance claim due to the car being stolen and damaged. Avoid Tim in the collision center and Devon at the Kia Service Department as it was just lie after lie in combination with COMPLETE negligence, especially avoid if you're a female! Honestly, I felt as though no one at Hannah took my concerns seriously, and because I refused to give up, I felt like the "nagging wife" calling repeatedly to beg (nag) them to JUST DO THEIR JOB! It was RIDICULOUS!

BEST SERVICE CENTER IN SPOKANE VALLEY - Tmack

I have been taking my Suzuki here for a couple years now. They explain what's going on with your car and tell you how there going to fix it..... I love that. The most important thing to me is.. they are HONEST. I won't go anywhere else. thank you so much.

Terrible - Disappointed

Salesman made lots of promise's but has not followed through with any. Supposed to get the battery replaced but has not. Supposed to receive a free first oil change but they're never available. Only got one key for the vehicle I purchased and it doesn't work on all the locks and it's broken so it won't stay on a ring. They bent me over and on this purchase