284 West Virginia SRT Service Centers

Un Ethical Dealership Buyers Be Aware! - Nanab

I took my car to get a block replace and they crack the side bumper and refused to replace it. Another incident I was trying to buy a car and I told my sale rep, I wanted to buy this certain car and he can get the paperwork started. He did not take the time to proceed with my request and the car was sold right from under me. This dealership has a ethical issues and can’t be trusted. I will never buy a car from them every again.

Was an outstanding experience. We were from out of town.... - Kevin

Was an outstanding experience. We were from out of town. They called explained the issue and got right on it. One of the best experiences we have had with maintenance.

Very poor service - brewergw49

I was told that it would cost me $2000.00 to fix my truck. I went to another place and it was fixed for $150.

service department SUCKS - beleiver

service department LIES - Did NOT do the service they said they did - LIES Was sent a statement that the did a 10,000 service, which was to be an oil change & filter, BUT they did NOT do it.

Love the open appointment time for services. Everyone is... - whorner0820@gmail.com

Love the open appointment time for services. Everyone is very helpful and get right on it and get you out as soon as possible also everyone is very friendly and professional

Mike in service and mechanics addressed my concerns and - cwshaw22

Mike in service and mechanics addressed my concerns and vehicle was taken care of. Have always had good experience with them.

Straub Honda service was very efficient, cooperative, - Ray

Straub Honda service was very efficient, cooperative, timely, kept us posted on progress of repairs.

Friendly, knowledgeable staff. - Linda

Friendly, knowledgeable staff. All work completed in a timely manner. Staff always willing to assist you. Recommend this dealership.

Dustin Martin is the rudest and the most unprofessional... - teofilo597199

Dustin Martin is the rudest and the most unprofessional man. I called about a truck I really wanted. worked out a deal and set everything up with my own bank. They were going to deliver 5 hrs to me. When I told them that I will need to inspect the car they said it was a no. I told them no one buys a $32,000 pre owned no warranty with out at least looking under the hood. He said they already did that. I told him you must be kidding. Who takes the word of a used car salesmen? At which he got infuriated. I said if you're so confident in your inspection back it with a warranty? He said impossible. I had the check in hand and took it back to the bank. Horrible person, and horrible way to do business. There was no way I was going to give them my business. Found same truck with half the miles and certified per-owen 12 month bumper to bumper warranty and more options for same price. Thank God I didn't go with them. Way to many dealership out there that treat their customers right.