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I WOULD NOT BUY A USED PENCIL FROM THEM - SUSIE S
THEY DON'T KNOW WHAT CUSTOMER SERVICE MEANS. THE PEOPLE ON THE PHONE NEEDS CUSTOMER SERVICE SKILLS. ONCE YOU BUY FROM ANY CAMPING WORLD THEY DO NOT CARE ABOUT ANY OF YOUR ISSUES, THEY DO NOT RETURN CALLS, KEEP YOU UPDATED ON REPAIRS. I HAD TO GET THE MANUFACTURERS INVOLVED BY SENDING SEVERAL LETTERS.