47 Wisconsin Toyota Service Centers

Unhelpful, and annoyed - HappyCamper2020

When bringing car in for a standard oil change, we went over the maintenance history and found the coolant was overdue. Added it to the appointment, no big deal. It was after I signed off that the service adviser made me aware that my wait time went from 1-1.5 hours, to about 3 hours, which, if I knew it was going to be that much longer, I would have scheduled another appointment to come back to perform that maintenance that way I wouldn't spend so much time waiting. When going over the multi-point inspection, my service adviser was pushing very hard to upsell repair items and the upcoming tire special, and when I pushed back and declined, went on to have an inappreciable attitude and tone. When my vehicle was finally done (~3.25 hours), I asked my Service Adviser how to read the coolant levels. His first response was "You just look at it. It's pretty easy." which, as a college student who is unfamiliar with cars and owns a car that has 2 coolant systems (Prius), the condescending answer was not necessary. He did come with me and showed me himself (didn't bother to get a service technician) and had trouble finding it himself. Overall my experience was that while initially friendly, staff were eager and pushy to upsell, showed poor customer service to those that declined, and were not transparent about wait-times.

Family friendly - Jeremy Tweten

I had an urgent issue with my car. My power steering went to xxxx the day before I had to drive to the cities with my daughter. I called and Joel took care of me. Got me in same day and on my way in time for her flight. While there they were great with my daughter. She wants to go see them all again. Also a special thank you to Mike for fitting in my car with your busy schedule. Simply amaizing experience.

Fast and friendly service today. - Patti

Fast and friendly service today. Got help from Service Mngr Jordan Seagren and Dan Rouse in the drive. Caught a ride back and forth with the Service shuttle making this service so easy for me. John the shuttle driver offers excellent care also! All 👍

Toyota of lacrosse Wisconsin, Brandon was s So much help... - johnathanmedinger

Toyota of lacrosse Wisconsin, Brandon was s So much help he was very easy to work with and made the experience perfect I recommend going to Toyota of La Crosse for a new or used car and ask for BrandOn And you will not be disappointed

Marlita has always been a great person to work with! She... - kariwilsmann

Marlita has always been a great person to work with! She explains things to me so I understand them and is very honest about my options. The service department has always been very accomodating with my needs and their time and efforts are greatly appreciated!!!

Mike Weaver is a very dishonest service writer and a... - jeffreysommers2

Mike Weaver is a very dishonest service writer and a liar! run from Zimbrick. garbage experiecne!