652 Wisconsin Used Car Service Centers

Bad customer service - jorgeacuna

A week has passed and my wife is still waiting to hear back from the service department after leaving a voicemail to get an appointment for an oil change. When she calle again she was left on hold. ot took me calling the GM to get through and make the appointment. That is simply not how business is done.

Stand by there Customers - Nick

This dealer continues to Impress me, not only did they stand by my purchase and quality, but they also fixed and resolved all/any issues I experienced they resolved 1,2,3 with no headache. I dealt pretty equally with both Brian and Alex although Alex was the one working on my car, both reps were very honest upfront and friendly and have held true to their word on every level. I am very Impressed with there overall education and work fast to resolve my issues. I would recommend this place to any one honestly I have dealt with dealers in the past and none have been so willing to take care of my experience as the whole team at this dealership. I referred my brother here to buy his 1st vehicle because now I know this is a place that stands by there vehicles and quality of work. And after seeing how the Service center is ran at least I know I can trust these mechanics to fix it right.

. Car breaks down after they charge you 285 for fixing it... - Join

. Car breaks down after they charge you 285 for fixing it and it only lasts for 1 and half months. Now no one returns call

Colby Chrysler Center and their team are Saints! - Josiah

Colby Chrysler Center and their team are Saints! I stopped at Cobly Chrysler Center last week on my 250-mile journey back home to Minnesota with an electric vehicle i purchased that day. I called in earlier that day looking to see if they had an electric vehicle charger that would be compatible with my car. A man named Tim went above and beyond to be able to help me not only find the charger that was compatible with my car, but he also went out of his way to try to get me an adapter on his own time to get me safely home. Well, I was stranded over 60 miles away until the battery charged, Tim took his time to coordinate the charger getting to the dealership by the time I arrived at closing. To say I was impressed with customer service and how much he cared is an understatement! After barely making it to the dealership with all the heating in the car turned off to extend the range to make it, I arrived chill to the bone. The whole team was waiting for me and expressed extreme concern and care as they saw I was getting hypothermia with the cold and freezing. They welcomed me in, gave me an extra jacket and hot chocolate to warm up, well they went out and started charging my car. Their hospitality didn't stop there, they offered to stay or drive me into town to wait for my car to charge. At this point, Carter Grewe, offered to help tow my car, after hours and on his own time, to where I needed to go.... I was stunned. The level of kindness and generosity of their team is second to NONE! Carter loaded the car up into the flatbed truck, and we headed towards the nearest town. On the way over, he said, "You know what, we might as well get you all the way home so you're safe and warm and out of the snow." Carter ended up driving over three hours all the way from Colby, WI to southern Minnesota to drop me off at my home. The roads were really bad, but he was able to get us there safely and without any trouble with the numerous of accidents on the freeway. To say Carter and the team over at Colby Chrysler center are genuine and honest people, cannot begin to describe them. They are without a doubt the kindest and most caring people that I have met in the car industry, and they want to make sure regardless of if you buy a car there, that you are well taken care of and safe. I can genuinely say that I don't know if I would have made it back to Minnesota without the help of Carter and his team. Next time they're in Minnesota, they all have a round on me!