1,559 pennsylvania Used Car Dealers

This is THE WORST place to purchase a car. - aliaksandra

This is THE WORST place to purchase a car. They are dishonest about the pricing. They post one price online and lie about not having a document fee (saying it's included in the price), but then they twist around their original pricing saying it is actually $2,000 over the price they have posted EVERYWHERE and add a document fee on top of it. Not only that, their online description DOESN'T match an actual car. Their description stated a car I was looking at was in perfect condition without any mechanical/electrical issues, when in reality that car had multiple deep scratches and had deployed airbag sign on as well as tire pressure monitor on. Super sketchy place with completely untrustworthy people working there. I came from far away confirming the price and fees as well as vehicle condition with them on the phone beforehand. They knew I was invested in purchasing a car on the spot with full cash offer, so they decided to rip me off thinking I won't back out of the deal. They wasted my money and most importantly my time by lying straight to my face when I could have purchased another vehicle elsewhere. DO NOT buy anything from them, I guarantee you will regret it.

I have purchased 2 new and one used vehicle from Ellis... - blackbelt56

I have purchased 2 new and one used vehicle from Ellis over the last 4 years. Everyone there is easy to work with and not pushy. They know their product and work hard to make the deal work. The service department is very very good. Tim in the service department goes above and beyond to keep the customer satisfied, and their prices are fair. I bought 2 new Suzukis from them, but have also had them service non Suzuki vehicles, because i know i can TRUST them.

Car Shopping Made Easy - Ellen T.

“Searching for a new car, for me, is a nightmare. I dread going from dealer to dealer, listening to the salesmen push the “perfect” car for me. From the beginning, my experience at Enterprise-Allentown was different. Anthony sat down with me and patiently explained how cars are retired from use as rental cars with low mileage, serviced regularly, and priced below value. No games, no deals, no haggling: he just gave it to me straight. When a car I was looking at sold, Marcus and Anthony tracked down another car BETTER suited to my needs within hours. For the first time, there was no hard sell. The most important thing to them was “listening” and helping me make the right choice for me. If you dread car shopping as much as I do, go to Enterprise Car Dealership-Allentown, and ask for Anthony....”

GREAT BUYING EXPERIENCE - RIPPELRA

WAS IN THE MARKET FOR A NEW AWD SUV. I WAS REFERRED TO BRANDON WILLIAMS. BRANDON GOT ALL THE INFO I NEEDED BEFORE GOING TO THE DEALERSHIP. DUE TO MY SCHEDULE, THE WHOLE PROCESS TOOK A LITTLE OVER A WEEK, BRANDON WAS VERY PATIENT WHEN I CHANGED THE MODEL I WAS GOING TO BUY. ALL THE PAPERWORK WAS READY WHEN I ARRIVED TO TAKE DELIVERY OF MY NEW EQUINOX LT. I DON'T THINK I WAS IN THE FINANCE OFFICE FOR MORE THAN 5 MINUTES TO SIGN THE LEASE PAPERS. ALEX WAS VEY EFFICIENT AND FRIENDLY. BRANDON TOOK THE TIME TO GO OVER THE EQUINOX AND ALL THE FEATURES AND TO ANSWER ANY QUESTIONS I HAD. HIGHLY RECOMMEND THE DEALERSHIP AND BRANDON.

no pressure - njaco1215

A no pressure car buying experience. Jon and Chris we're great from the start until we drove off the lot. We were never pressured or pushed towards something we were not looking for. They were honest and upfront with any questions. They were very helpful every step of the car purchase. We have been very happy with the 04 Escape we purchased from them. If we knew someone who was looking for a good used car dealer or needed another vehicle, this would be my first stop

The dealership never responded if the car was still - Qns187

The dealership never responded if the car was still available. I’m a serious buyer.

It is a very tough time to buy a vehicle. - bpeterson1220

It is a very tough time to buy a vehicle. Especially used. Rodney at Four Way Auto was who we spoke with to find out some information on a vehicle listed at their location, and I must say it was the best car buying experience I’ve ever had. Incredibly friendly, knowledgeable, and patient. I will definitely be speaking with them again when the need arises. I am happy to be driving the vehicle they offered!

Jim Jameson you rock! Thank you for your time and... - Amieklinger1234

Jim Jameson you rock! Thank you for your time and excellent class you have towards your company. Im much appreciate on the time you had for my purchase of my beautiful new car. Thank you again im so greatful!

Poor customer service - Matt

I was a regular customer for a few years now. Recently had both of our cars there for inspections / service. On my Crown Vic, the windshield washer wasn't fully working. The fluid came out pretty good on the driver's side but not too well on the passenger side of the windshield. However, it did function and worked. Asked Jeff to see if he could make it work better. Paid plenty in labor. After getting my car back, I realized that the windshield washer was no longer working at all. No washer fluid would come out at all? Stopped in and told Jeff about the problem. He looked under the hood, confirmed that the pump was working but didn't know what the problem was. He never asked if I could leave the car sometime for him to take a better look at it and/or try to correct the problem. Basically said nothing and would not offer to try to fix it. It worked when I took the car in and did not work after he had it. Yet, refused to make good on it or try to fix. WHAT KIND OF CUSTOMER SERVICE TO YOU CALL THIS? They just lost a customer and I will let everyone know how poorly I was treated there. Unbelievable

Rude Customer Service Even Through Text - Rosesarered

I tried contacting this place regarding a sale, they don't answer Unknown Callers, So i text them back asked them about a car, and their hours, they text no rush they are open Saturday and Sunday and close at 4pm on Fridays, they did not say if they had the car still or not, quite defensive and i said if they didn'tt want to sell it thats fine and they wrote back ,,,ok. Very poor sales and rude!!!!

HORRIBLE DONT WASTE YOUR TIME OR MONEY HERE they sold me... - Tml9414

HORRIBLE DONT WASTE YOUR TIME OR MONEY HERE they sold me a car saying that it needed a gas cap that was already ordered and when it came in I'd be fine, I left with that car, paid cash and when it was tested the next day it was 9 different codes, he swore he didn't know only the gas cap came up, his "main mechanic" said he hadn't even seen the car yet when we were told to go there to have it read again. 3 different shops, over 1 month later, after going through the warranty company instead of just paying for it because it was his responsibility he asked us to pay him 1000 towards it when he told us for a month he was covering anything the warranty didn't cover...I got a call it was done but more code came up and the engine has to come back out to do it and Joe the owner washed his hand magically his "I'll take care of it all" turned into "f#$k you not my problem" hes a crook that car shouldn't have even been listed on his site yet

Didn't buy but would reccomend - lilphilw

I didn't end up buying a car here but they were very friendly and put no pressure on at all. Eric was a pleasure to deal with and was very honest. Would definitely recommend

Honest and no pressure to purchase. - Colonna1

Honest and no pressure to purchase. Roc, our sakes rep, was outstanding and a pleasure to work with.

I was going to check out a suv for the 2nd time the suv - Michaelmurphy963

I was going to check out a suv for the 2nd time the suv was blocked in no test drive when I called to see if it was still there I live over 2hrs away it was sold

At HiLine Motorsports, Larry's exceptional service made - compbiz1

At HiLine Motorsports, Larry's exceptional service made my vehicle buying experience truly remarkable. From the get-go, there was no pressure; instead, Larry offered transparency and responsiveness every step of the way. His guidance, AMG knowledge and professionalism during the decision-making process were unparalleled. Even after the purchase, Larry has stayed in touch, showcasing his dedication to customer satisfaction. Without hesitation, I recommend HiLine Motorsports to anyone in search of a meticulously cared for, complete, and mechanically sound vehicle.

I had them paint my 1973 Jaguar. They charged me twice... - rrodgers8

I had them paint my 1973 Jaguar. They charged me twice the amount they originally quoted. They told me the job would take 6-8 weeks to complete and it actually took 6 months.

I got me a good pre own vehicle - Tammy Anderson 7900

Houston Auto Sales was really helpful to me with the bad credit that I have .l just had a previously repossession in March of 2016 which was a year ago , & finance manager AJ got me approved for a 2013 year model , not bad @ all for a girl who just had a repo a year ago .

Not Sure How They Sell Any Cars, If They're Never There - madmonica

Drove out to the dealership, cash in hand, to look at a car I was planning on buying that day. Despite arriving 4 hours before their website said they closed, upon arrival (after driving an hour) a mechanic told me all the salespeople were gone for the day. Emailed the dealership explaining what had happened, and that I was still very interested in the car. They apologized, said the salesmen set their own hours, they would update the website, and I should come look at the car. Drove out again (took two hours this time, owing to traffic), but called ahead and spoke with them, was assured someone would be there. We arrived - no one in sight. The car might have been exactly what I wanted, but I won't be returning to Howard Johnson Auto. Ridiculously inconsiderate. On top of that, the website has not been updated. Definitely a case of buyer beware.

Courteous, polite, helpful, gave us all the help[ and - lbayich

Courteous, polite, helpful, gave us all the help[ and attention we needed. Easy to work with.

Very helpful and professional. - jessewall73

Very helpful and professional. I would buy there again. Service was great and the car was exactly what I was looking for.

Awesome people to work with - Ernie

Kevin was super to work with,. He was straight up with us and explaned in great detailed what we needed and how things worked. Would highly recommend this dealership to purchasse your next vehicle

best european car service around the tri-state area,... - jboivin

best european car service around the tri-state area, highly recommend. Have bought two cars from these guys, they are very honest and provide exceptional service when needed. -Jeremy Boivin

John Varney was very personable. - dreynolds1909

John Varney was very personable. I did not have a ride to see the vehicle and he was kind enough to bring the car to my house so I can test drive it while he was in the car with me. When I purchased the car and was transferring my items from my old car to my new car, he helps me transfer all of my items to my new car without hesitation. I asked him if I could bring a mechanic to check over the car before purchasing. He was confident enough to agree to have my mechanic to come to his dealership and look over the car.

Chris was very friendly and very helpful. He went above... - Zmudad

Chris was very friendly and very helpful. He went above and beyond to get me financed and into a great car. Professional and courteous service. Highly recommend!

great people, others called me names and disrespected me... - kurceba

great people, others called me names and disrespected me because of my credit.they just t me the car and the deal i wanted. raves for the people at kurceba on frankford av near bridge st. do not go to the others before you see these guys.

I have bought several used cars (about 5) from Lancaster... - alwilliams593

I have bought several used cars (about 5) from Lancaster Pre-owned. The last car I purchased was a Volvo XC 90. I found out after attempting to trade it in for a new lease that it had been involved in THREE front end impact accidents (not disclosed to me at purchase). Obviously, I was unable to trade it in for the lease as it was worth about 7,000 less than I owed!!! Then about a month later it began leaking oil.... about $800 to fix!!! Even with the warranty I purchased! (what a joke!) I gave them an opportunity to make it right by fixing this issue, and they chose not to. Oh, and I should mention that my driver side door is a slightly different color than the rest of my car!!! Obvi. I did not notice this prior to the purchase! All and all a bad experience. You would think someone who has purchased 5 cars from you in the past 5 years would be a customer worth keeping!!!???!!!

I had collision work done on my vehicle and I had my... - Blair Johnson

I had collision work done on my vehicle and I had my vehicle back over 5 times and they still didn’t fix everything properly so I had to pay another place $4300.00 out of pocket to fix it properly! I was lied to several times and the owner never ever reached out to me when I asked multiple times!!!