273 texas ford Dealers

The worst possible service department known to Ford, do... - Disappointed Customer

The worst possible service department known to Ford, do not bring your vehicle here, they charge you for work that they don’t even do and they screw your vehicle up more when they actually do the work.

Now Vanguard Ford, Hughes Springs. - BigAl

Now Vanguard Ford, Hughes Springs...Carmello Cortez has turned this dealership around! And Donnie in service has made every visit an enjoyable experience. I've used them exclusively to service my 2010 Dodge Ram dually diesel 4-wd. Their friendliness, professionalism and attention to detail keeps me coming back. I'd rate this dealership 100 stars if I could! Thanks Carmello and Donnie and the rest of the people at Vanguard Ford, Hughes Springs!

Expensive - the truth

I got charged $91.92 for the works and air filter replacement on 2010 f150. A sad way to get over on people. It's hard to rate them on customer service because they did not honor the coupon.

My King Ranch had 34,600 miles on it and after paying - JD

My King Ranch had 34,600 miles on it and after paying $300 for a full diagnostic ya'll couldn't fix it. Towed it in, got it back and it continued to not turnover, no starter, nothing. Traded in my now useless Ford for a 2021 Dodge Laramie 2500 Heavy Duty 6.4L Hemi. Ya'll convinced me due to lack of being PROACTIVE in my being stranded, repeatedly, with no operational vehicle to buy Dodge, for life. No more Fords ever. FYI, I had planned on keeping my King Ranch for life but your service or lack thereof got in the way. PS. I went from a Ford lifer to a Dodge lifer all right down there at your dealership and it only cost me $300.

Bulls hit artists - Mike pierce

I went to Metro Ford to purchase a 2012 Dodge Durango. I'd informed them prior to me going to the dealership that I will be purchasing the vehicle through my credit union. sales rep name Laverne told me that when I came down it would take no longer than 5 minutes to get me a bill of sale however when I got there they gave me some line about taking the ad for the car to my credit union and that they would fax over the bill of sale to them.I could not understand why they would not provide me with a copy of the bill of sale unless they planned to change some things in the originally negotiated price. If you are in the market to purchase a vehicle do not go there.

I was told that I was approved by the sales rep. - ILM1976

I was told that I was approved then that they neede a coapplicant I submitted my additional information then that I needed to call the credit bureau to remove an alert and I did. The alert was removed and then they told me the additional information was not good enough. Then they requested my moms information in which I submitted. The sales rep then called me , but he didn't know. He said only nonsense and going in circles and no one knows anything. Bad customer service very unprofessional.

Very sleazy sales techniques. I was quoted a... - cowboybuyscar

Very sleazy sales techniques. I was quoted a competitive price on the car, but when it came to paying, they purposely did not show me any listing of the charges and just told the me the final out the door price, which, stupidly, I paid. When I looked more carefully, I had been charged almost $200 dollars for a book of service coupons and another almost $200 for adding extra security numbers engraved on the vehicle. No one had ever told me to my face during the sales process that I was being charged for these items. I still get burned about it. Bottom line -- GO SOMEWHERE ELSE! They will never see another penny of my money.

Always helpful and spend the time to understand each custome - Happy camper !!!

Pat and his crew of people who work there bend over backward to satisfy each customers need, no matter how busy they are. Thanks to all of the crew. Service is always a pleasure in all departments. Try them, I highly recommend them to anyone.

Great service and great people. - cjae.kell

Great service and great people. Highly recommend. Would definitely work with them again. Victoria was great.