1 Mercedes-Benz Dealer near 11968near 11968

It's less a Service Center and more a Storage facility. - mbcs

It's less a Service Center and more a Storage facility. Despite not having enough techs to do the work, they are clearly accepting lots of service appointments. Which might be acceptable if they gave an ETA on when your car will be ready, but they don't/won't. I'm certain the team has never had any soft skills training either. The nicest person I met was a young guy from the garage in the back. I feel sorry for the workers. It seems like an incredibly toxic workplace (women working reception referred to as "girls", everyone sour/annoyed). Avoid unless it's the absolute last resort. And then buckle in for a terrible and very long ride. You would be better served towing your car to CT...not a joke.

Read More