Walk away from this dealer before you’re greatly disappointed by their “B-Team” effort. They have zero sense of urgency toward customers. When I walked in there wasn’t anyone around, no receptionist, no sales person, nobody asked if i needed help. After picking up my vehicle, I called, emailed, texted various associates including my sales associate the status of my registration, No answers from any, now this is a Mercedes Benz dealer, not a used car lot, so much for “The Best Or Nothing” It wasn’t until I contact MB HQ to intervene. That was the only time I received a return call from a manager, Jen in SHMB vehicle registration, never returned my Call. Ken, no return call, email, text. I purchased the vehicle on the 3rd, the registration paperwork didn’t leave the dealer until the 19th, incompetence at its finest! if you want to get ignored after your purchase buy here. My recommendation is to walk away, give your business to a dealer who wants you as a valued MB customer. So my vehicle was parked until my registration came thru, Two weeks after my temp tags expired. Walk away from this place before you’re disappointed as I was. I received no applogy or speedy registration service refund or discount for their incompetence. SHMB is the Worse dealer we’ve dealt with in over 21 years of owning MB vehicles. Spread the word and walk away!