6 Cadillac Dealers near 13204near 13204

Because my Kia needed more work to pass inspection, I - viccicook

Because my Kia needed more work to pass inspection, I decided to get a new-to-me car. Brandon Farron was a patient and nice sales professional. I wasn’t satisfied with the one I almost got and he found The One. I also had credit problems and I knew it would be a trouble finding one. Brandon found one. Also his manager Mr. Crowe was very nice to OK the purchase and help with the reams of paperwork.

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I recently purchased a used 2025 Cadillac Escalade from - Naomi P

I recently purchased a used 2025 Cadillac Escalade from Crest Cadillac in Syracuse, and I couldn't be happier with my experience. This is actually my second vehicle I've bought from them, which speaks to the trust and satisfaction I have with their team. While I initially wanted a brand-new Escalade, I missed out on the specific model I was eyeing because I waited too long—my own fault! However, the team at Crest Cadillac was incredibly helpful in guiding me through the process of acquiring a used one instead. They were transparent throughout, making the whole experience quick and efficient. A huge shoutout to Shah and Joe in the sales department—they were fantastic to work with, very knowledgeable, accommodating, and genuinely dedicated to ensuring I got the right vehicle. Their professionalism and friendly approach made the entire process smooth and stress-free. Kudos to Crest Cadillac for their excellent service and for always going above and beyond. I highly recommend them to anyone looking for a quality vehicle and outstanding customer service!

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We purchased a 2022 Chevrolet Colorado truck in July - Slauzze

We purchased a 2022 Chevrolet Colorado truck in July 2025. At the time of the sale the dealership agreed to repair the body damage done by the previous owner at no cost to us. We are very pleased to report that all 3 damaged areas were repaired perfectly. Thank you goes out to the body shop for the excellent job and to the manager, Eric, for following through on our agreement.

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Terrible customer service no help after the sale with - Jmschrep17

Terrible customer service no help after the sale with factory warranty. Truck is a brick with a service state of over a month. After buying two trucks from Davison's I would never go back. Last October I purchased a used 2500 GMC Denali with only 11,000 miles expecting a great truck. Today it died on the road as I was leaving a job site. It only has 18,000 mi and has a full factory warranty remaining. I had a towed to the closest GM dealership wish could not service it until August 29th. I called Davison's asking what could be done and was told they could get me in on the 28th. This would be a month without my truck that I use for business. I was told that I could be put on the cancellation list but most people do not cancel so I would have to wait the month. I expressed my displeasure with this but was given no satisfaction. The person I spoke to in service on the phone was probably one of the worst people that I have ever dealt with in customer service. They offered no solutions, had no answers and had no compassion for my situation. Buying a truck of the size and trim level is certainly an investment and I would expect the dealership to treat me better. It's obvious all they wanted was a sale and not to deal with anything after. Calling back again I was able to speak to someone in sales that offered their apologies but could not help me. So right now I have a brick of a truck that will be out of service for at least a month with no loaner and no answers. Terrible customer service go elsewhere.

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Purchased my Cadillac from here and had one of the best... - MaryAnn53

Purchased my Cadillac from here and had one of the best experiences here with Sales Dept. I have bought many new cats over the years and this experience is by far one of the best! Worked with Sales Rep Aaron Pritchard and Mgr Josh Crannell. They are professional, experienced and a pleasure to work with. Would definitely buy here again. I highly recommend there Sales and Manager personnel, I would definitely buy from here again. This dealership is by far the best in the area to purchase a new Cadillac or GMC from. We have purchased a Cadillac XT4 back in March just recently a GMC Denali.

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Taking advantage of young people - Christopher.nimon

The salesman promised a warranty and a price and a rate and when I sat down to sign the paperwork it was all different. The car burned oil after the salesman told me about the "100" point inspection.. The warranty that I forced them to give me paid for the. 2000 dollars worth of engine repair. Glad they are out of business!!

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