44 Ford Dealers near 18235near 18235

DISHONEST PRACTICES - Ras

I recently took my car in for an inspection. Car is only three years old and with low mileage. Warranty has run out on parts like brakes, battery, etc. Was told that I needed brakes and rotors. Had a feeling that this was not true. Took my vehicle to another station. Was told I DID NOT NEED brakes or rotors, and my car passed inspection. So sad when a dealership has to be dishonest in order to make money off of their customers. Also have been having transmission problems with my 2013 Ford Fiesta and have had the car to the shop FOUR times and car is not even four years old yet. Would never return to DelBaso for any vehicle EVER!!!!!

I am talking specifically about their diesel repair shop. - Tetelestai

I am talking specifically about their diesel repair shop. I have a 2006 f250 6.0. My HPOP went out and I had them fix it. Their repair lasted a couple months until the brand new stand pipe started leaking due to a Crack from being over torqued. The truck had to be towed. The dealership found the cracked stand pipe, a nicked O- ring pn an injector dumping fuel into the crankcase and the number 4 injector totally failed (they replaced all of the injectors, the HPOP, the stand pipes and dummy plugs and the IPR. Costing $5000). The truck was down for 3 months while they hunted down all the problems caused by their faulty work. Then, over the past few months, I had the exhaust Y pipe to the turbo start leaking. Didn't think much of it until I started working on it. It turns out they didn't torque the turbo stand correctly so it started moving. The movement is what caused the Y pipe to go bad. Not I'm replacing the head gaskets. I don't think thays their fault, but they didn't torque the intake manifold correctly, so it's loose. They also didn't put the egr cooler support boot is, so that stated leaking as well. I also found many other bolts not torqued to specification. Some loose, some over torqued. This service center is a joke... and a bad one at that. If you value your time, money and your truck, stay far far away from this shop.

Dealer is the rudest, most unfriendly dealership I have... - quirkfords

Dealer is the rudest, most unfriendly dealership I have ever visited. I walk into the showroom often, either headed to parts or service counter, and the sales people NEVER greet or acknowledge me. Strike One. This past month I went in to shop for a new car. I sat in the car for 5 minutes in the driver seat, then switched the rear seat, passenger seat and then walked around the car. I was in the showroom for a good 15 minutes and NEVER ONCE acknowledged!! It wasn't until I was halfway out the door that someone noticed me. Strike Two. I was shopping on the Ford home website and after requesting my information, it captured my contact info and directed it the very dealer I had a bad experience in. Ok, I figured lets see what happened...i really wanted to buy a car and have purchased from here before, so maybe they can turn the experience around. The contact experience from their internet coordinator was infrequent and poor. All canned responses and not very responsive. After a week, finally I made an appointment to drive a car. Yes, an appointment to go back. When I arrived, I had to look around and find a saleman, they were all too busy chatting in the "booth", something I witness everytime I am in there. The assigned salesman finally greeted me. After I introduced myself, he proceeded to tell me that the car I was scheduled to drive had been sold. That was my greeting; "Here is the car you CANT drive". I had to ask if they had SOMETHING I could drive. After 15 minutes, he located something. I drove it, it was nice. To this day, NO ONE FOLLOWED UP. Strike Three. I just bought a new car elsewhere. They really need new management there.

Small town greatness - Germikes86

My service experience with Feussners Ford is second to none. their techs are well trained, explain clearly any work being completed. My vehicles are always finished when promised and done right the first time. Feussners Ford experience in customer service keeps me rolling down the road.

wouldn't honor internet price - yedi186

was willing to buy a new vehicle off the lot but was told the advertised price was wrong and they couldn't sell it for that. they refused to honor the internet price even though it was their error. ill order it from flemington ford, they dont play games and there is a reason they are #1.