5 Ford Dealers near 22827near 22827

My go to place for auto work. - Walt

My go to place for auto work. I've always had great experiences with Marlow Ford

Oil change and the “works”. - Kenneth.roberts4484

Oil change and the “works”. Made reservation in person the day before. Took truck in as soon as I arrived. Done in about 45 minutes.

This is one of the best dealerships I have dealt with in - Perry Walker

This is one of the best dealerships I have dealt with in a while. They were so helpful i got everything is wanted and no xx or hassles. I'm happy this far.

Buying a car from there was easy and fast. - Jsr06gt

Buying a car from there was easy and fast. Sales lady was very friendly and helpful. .

I spent several days working with Malloy Ford of - paulroberts037

I spent several days working with Malloy Ford of Charlottesville regarding a 2022 Volvo XC60. I reviewed the Carfax, negotiated the removal of add-ons, discussed financing, arranged an independent inspection, and scheduled a test drive for September 25. On the morning of the appointment, I specifically confirmed that the vehicle was ready and was told it had been "pulled up" for me. I then advised that I would arrive around 11:00 AM after making a 1.5-hour journey. While already travelling, I was asked whether I wanted to leave a deposit to hold the vehicle. I declined, explaining that I intended to inspect the vehicle properly and arrange an independent inspection before making a final decision. When I arrived, I was told the vehicle was unavailable because another customer was test-driving it, going through paperwork, and had first refusal. I was then asked if I wanted to wait. I declined and left. What disappointed me most was that I had specifically asked to be informed if anything changed regarding the vehicle's availability before I made the trip. Had I been told the vehicle was with another customer, I simply would not have travelled. Shortly after leaving, I was informed that the vehicle was still available. I fully understand that dealerships have multiple interested buyers. What I found frustrating was travelling 1.5 hours based on a confirmed appointment, only to find the vehicle unavailable when I arrived. I also found it disappointing that despite several days of direct communication with the salesperson, arranging paperwork, financing, and the appointment itself, I never actually met the individual I had been dealing with. The vehicle may be excellent. Unfortunately, I never got the opportunity to find out. I expected a higher standard of professionalism, communication, and respect for a customer's time from an established dealership. Would I buy from Malloy Ford of Charlottesville after this experience? No.