I cannot believe I am writing this review because after - sbassford
I cannot believe I am writing this review because after twenty years of walking away disappointed from this dealership I finally had an experience so outstanding that I feel compelled to share it.
From the moment I walked in I was greeted warmly and offered a refreshment. I had originally asked for a salesperson I had worked with in the past but since they were not in that day I was introduced to Patrick. I can honestly say I have never met anyone who knows more about cars. His knowledge of the Discovery, Defender, Range Rover Sport, and full size Range Rover was unmatched. He walked me through every detail with such expertise that I felt completely confident in my choices.
Then came Chris, the sales manager, who was just as phenomenal. He did not rush me into numbers. Instead he took the time to understand my situation, lay out different scenarios, and work with me on financing and lease options until we found what truly fit my needs. Behind the scenes David, the General Manager, worked closely with Chris to ensure they extended the very best offer to me right up front. They avoided the hassle and back and forth that I have always dreaded with car buying.
Finally Pete in finance made what is usually the most dreaded step surprisingly enjoyable. We had a great time together and I even chose to purchase most of the extended packages because of how well he explained everything.
I have purchased many cars in my life and I can confidently say this was one of the best car buying experiences I have ever had. For the first time I left Land Rover Cary not only with a vehicle I love but also with genuine excitement to work with this team again.
If you are in the market for a Land Rover ask for Patrick, Chris, and Pete. You will be treated with respect, expertise, and care from start to finish.
This team has completely changed my perception of this dealership. Thank you for finally delivering an experience that matched the luxury of the Land Rover brand.
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