7 Ford Dealers near 39428near 39428

Erica was my point of contact for scheduling my mobile - C.herrington0284

Erica was my point of contact for scheduling my mobile service. She was very helpful, knowledgeable and professional. Marie is the technician who performed the service on my truck. She had such a great attitude and was very professional and friendly. I would highly recommend the Walt Massey Ford Mobile Service to anybody. Erica and Marie, thank you for such a professional and hassle free experience.

Convenient and easy access to the dealership. Greeted on... - Alexander Campbell

Convenient and easy access to the dealership. Greeted on arrival by a professional and friendly service manager. Ascertained my needs and immediately to my vehicle for servicing.

Dissatisfied with service department - bm39459

Laurel Ford service department has the car we bought 5 months ago in their shop for the fourth time with the same problem (6th time it's been in a shop since buying 5 months ago) They either don't know what they are doing or they don't want to fix it. Either way, our experience with this has been horrible. The car has been there 7 days right now, it is Friday and they say they may have it fixed by Tuesday of next week because the fuel pump has not come in. I have NO IDEA why they did not ship it overnight! That is 11 days it will be in their shop, if it is even fixed then. Very unacceptable! Ford Motor Co will not stand behind their brand either. Customer service is a joke!