8 Genesis Dealers near 46825near 46825
Really impressive how the service department has turned - orangecharger70
Really impressive how the service department has turned things around World class service and great attention to detail
Great folks to do business with. - AllenKK
Great folks to do business with. Easy and simple process with stellar communication from start to finish. They have great inventory with options for all budgets. Highly recommend for anyone looking to buy used.
We worked with Laura who was very knowledgeable and - ask4irene
We worked with Laura who was very knowledgeable and wonderful to work with. I purchased a 2025 Genesis which I really like. The issue I had was when I pick up the car, Laura was on vacation and I was to deal with Jonathan. I called the dealership prior to arrival and when I arrived the car was not ready .I was told they thought I was coming a different day, I did call a head and I was told they would inform Jonathan There it was still sitting in the showroom, not cleaned, missing luggage racks and needed gas tank topped off as agreed. I had to sit and wait for him to complete items and my brand new car still wasn’t washed. Manager was aware.
An update on yesterdays review. - aussiebee1
An update on yesterdays review. Later in the day I received a phone call from Tom Ahl himself. He apologised profusely, he wasn't aware of the current Hyundai service department wait time. He offered to "MAKE THINGS RIGHT ". He instructed me to bring the car in the following morning, I may have to leave it for the day and if that was the case I would be given the use of a loner. He wanted me to have a working air conditioner for the weekend. I opted to wait in the comfortable waiting area. Within 2 hours I was able to drive home. Well done Tom Alh you know how to go totally above and beyond to "MAKE THINGS RIGHT ". Yes I only gave 4 stars as I have to see if there is a find leak in the air conditioner. The air conditioner has been tested and filled with new freon that has a dye in it. If there is a leak the dye will indicate where it is. Yes I am a happy Hyundai customer/owner again.
Kendall my sales guy proves to be a valuable assets to... - Rpelky65
Kendall my sales guy proves to be a valuable assets to A/P Genesis. He ensures the service department handles my car with excellent care. The service department performed outstanding today.