120 Used Car Dealers near 48348near 48348

I would strongly recommend thinking twice before doing - msmolgovsky

I would strongly recommend thinking twice before doing business with Carzby in Fenton, Michigan, especially with Michael Lucas. I spent a significant amount of time communicating with Michael through emails and phone calls while trying to purchase a vehicle. Throughout the process, his communication was extremely poor. I repeatedly had to follow up and remind him to respond to my questions. After finally discussing and agreeing on all the details, Michael told me he would send the paperwork and a payment link so I could place a deposit and secure the vehicle. Less than TWO MINUTES later, he called to tell me the car had been sold! How does a dealership get to the point of arranging payment for a vehicle without knowing it is no longer available? Since the dealership had several similar vehicles, I asked whether they could honor the same deal on another car. Michael promised to speak with his manager the following morning and get back to me. Unsurprisingly, I never heard from him. When I finally called to follow up, Michael was incredibly rude and practically yelled at me, saying he had other things to do. This was completely unacceptable and unprofessional behavior toward a customer who was ready to spend thousands of dollars at his dealership. The lack of communication, broken promises, and outright disrespect were astonishing. I was a serious buyer, prepared to move forward with a purchase, yet I was treated as though my time and business meant absolutely nothing. Buying a car should not involve chasing down a salesperson for basic communication, being told a vehicle is available for purchase only to have it sold moments later, and then being treated rudely for simply following up. I would NEVER purchase a vehicle from Carzby or recommend this dealership to anyone. If this is how they treat customers BEFORE receiving their money, I can only imagine what the experience might be like if an issue arises AFTER a purchase. Customer service, professionalism, and respect should be the bare minimum. Unfortunately, my experience with Michael Lucas and Carzby fell far below even those basic expectations. A complete waste of my time and an extremely disappointing experience. Buyers beware!

Great overall experience, staff was very friendly and - jonahtjacobs

Great overall experience, staff was very friendly and helpful, Donnie was very honest and informative, would highly recommend this dealer.

I contacted their dealership thru the cars. - tojfoster

I contacted their dealership thru the cars.cm app about a car. Nearly 2 weeks have passed and still no response. :-(

Philip and Nick at Joe Ricci Auto are amazing! - Madison

Philip and Nick at Joe Ricci Auto are amazing! They helped my family find the perfect car with a big smile and lots of patience. They knew everything about the cars and made sure we understood too. Philip was super friendly and made us feel like VIPs, while Nick was really funny and made us laugh. If you need a car, go see Philip and Nick at Joe Ricci Auto—they're the best!

Very good Dealership we bought a nice car 2014 BMW - Alajrass

Very good Dealership we bought a nice car 2014 BMW beautiful visit the dealership Service very good

Used car manager was rude and the cars were very over - Brucewilson0801

Used car manager was rude and the cars were very over priced. Would not recommend. Also they were not very knowledgeable about the used vehicle I was there to look at

DO NOT BUY FROM HERE! - cora

DO NOT BUY FROM HERE!! I bought a honda fit back in October 2021, within a week my engine light was on. Took it into the dealership and turns out the spark plugs needed to be replaced plus a bunch of other minor repairs. Total cost $1,500. Fast forward to now (March 2022), my car has been overheating almost every time I drive it. I took it into Honda a few days ago... turns out my whole engine needs to be replaced AND my tires are over 8 years old and have dry rot. Total repair cost $5,000. Apparently, there was a pretty nasty crack in my head gasket that led to complete destroying of the cars engine. I have no doubt that R & R Motors Inc knew about the damage and sold this car to me anyway. I'm a young female college student and they 100% took advantage of that. I bought this car for $7,000 and now I've spent almost that much repairing the stupid thing. R & R Motors Inc completely lied about the cars condition, even telling me the tires were brand new. DO NOT BUY FROM THEM. I doubt any of their other cars are much better than the one I bought. If I could give them zero stars I would. This whole situation has cost me a ton of money and if I could go back I would've saved up for a car from an actual dealership. I advise all of you to do the same.

This dealership is a nice one. - tres

This dealership is a nice one. They really work with you and your budget to get you keys that day. Thanks Billy for all your help

My transaction was handled very friendly and - mbeeker

My transaction was handled very friendly and professionally. I would recommend this dealer to sell a special performance car.