7 Chrysler Dealers near 49868near 49868

Went to ask about a warning that had popped up on my Jeep - Angry

Went to ask about a warning that had popped up on my Jeep Cherokee that I had bought here. There were 5 salesmen chatting in the showroom that didn't seem to want to help me. Finally directed me to service department and the guy said they couldn't help me for a week. I asked him my question and he said he didn't know about that stuff I had to talk to a technician but told me I couldn't talk to the technician. Will buy my next car in Gaylord these people treated me horribly.

Dealership wouldn't even deal with me because I had a - Nationalminer84

Dealership wouldn't even deal with me because I had a Ford Lease. Told me my only option was to sell it to a Ford dealer. Went elsewhere and got my Ram no hassles.

Claxson, Joe - fountainm

The salesman lied about options on truck. When I called him to discuss the issues, he lost my number. I wrote letter to the dealership and Dodge. In fairness to Joe I emailed copy before sending it. He called (found my number) and asked for 24 hours to see what he could do. I gave him the time because he did apologize for misleading comments in his words. Never heard from him again, he lost number and email after that. I made every effort to shop local and got the worst screwing I could have. He is why car dealers have bad names. After making O'connors fully aware of what he did they ignored it. Buyer beware shopping in Pickford Mi.

Sold me a Durango with faulty transmission - screwedover

I purchased a 2015 Dodge Durango with 28,000 miles on it, still under factory warranty. I was told an inspection had been done on this vehicle, that it was a lease that had been turned back in to Riverside. Upon test drive I inquired about rough shifting and was told that the transmission needed a computer "update" and was all good. Less than two weeks after purchase the car was shifting horribly and I brought it to a Chrysler service garage and after evaluation they advised that someone had used the incorrect transmission fluid which voided all warranty. Car was picked up by Riverside (after three days) and spent three weeks in their possession during which time they told me nothing was wrong, (AGAIN), failed to respond to calls and emails and simply gave me the run around. Finally after they flushed the incorrect fluid out, they returned my car claiming it shifted FLAWLESSLY. NOT true, while the transmission is smoother on acceleration, upon deceleration it "clunks" into gear when downshifting from 3rd to 2nd. I have called and emailed Riverside with no response and also sent a certified letter to the owner that also received no response. This dealership has the poorest excuse for customer service I have EVER seen and I am stuck with a junk $30,000 vehicle.

Friendly Fair Dealership - Doc

They offer great deals and have an award winning service department and body shop! I highly recommend this most truly excellent trustworthy and very fair dealership.