1 Kia Dealer near 67209near 67209

This is the worst experience I have ever had to deal - dianna

This is the worst experience I have ever had to deal with. I took my car in December to get looked at and I did not receive a call back until May after several calls to the service department. Then, they said I needed a new transmission, which did not get done until July. My warranty covered this, so I just paid the deductible. When I met with them in December, May and July, I advised that the car was jerking and dying out. After I picked it up when it was supposedly "fixed," the car was still jerking and dying out only it was worse because now it was shaking on the highway. I was FINALLY able to get an appointment today and now they tell me that my warranty is expired because of my mileage, which is crazy because I never knew about the mileage expiration. However, it shouldn't have even mattered if Kia would have fixed it back in December when I first brought it in and knew what they were doing. And also, I have to pay a diagnostic fee for $169.95 for a something that has been going on and they knew about. I am so frustrated right now and I hope that this review saves people some heartache. DO NOT GO HERE!!!

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