21 Used Car Dealers near 72654near 72654

CONSUMER WARNING: Deceptive Practices & Active Attorney - Tabithabelt

CONSUMER WARNING: Deceptive Practices & Active Attorney General InvestigationI am writing this to warn the public about the deeply unethical and deceptive business practices under the new General Manager, Colin Earls, at Bayird in West Plains.I brought my hybrid vehicle in for a factory recall. Per factory protocol, technicians must attach a battery charger/maintainer during hybrid system updates. They failed to do this, draining my 12-volt battery to total death and leaving my vehicle completely inoperable. I drove my car onto their lot perfectly fine, and Colin Earls completely refused accountability or to replace the battery his shop destroyed. I had to have my vehicle flat-towed off their lot to James River in Ozark, MO.The service department tried to claim that my car's modules simply "went offline" on their own, assuming I wouldn't investigate. My car drove into their shop bay doors under its own power. In a hybrid vehicle, communication modules do not just drop offline mid-update on a healthy car. They go offline because the shop failed to hook up the factory-required battery maintainer, dropping the voltage below safe limits mid-flash and essentially destroying the electronics.When I confronted him, Colin Earls made a shocking admission: he openly admitted to me that he actively evades doing factory recalls on hybrids specifically to avoid the exact battery-draining situation that he caused on my car.Furthermore, he lied about his shop's actual, legal capabilities to perform these updates. Because of this intentional deception, the Attorney General’s office is currently investigating his actions regarding my vehicle. He is either falsifying repair orders or illegally performing recalls his shop cannot handle. Do not trust this dealership with your safety, your vehicle, or your money.

What an experience this was, Tyler was so great and very - Joe Quinn

What an experience this was, Tyler was so great and very informative. The one thing I appreciated was if he didn't know the answer he found out. The overall atmosphere was comfortable and everyone was very nice. I highly recommend Lake View Auto to everyone I know. Wonderful place and we love our new Tacoma.

I have used Brad Guffey service a number of times, and... - snuffy43

I have used Brad Guffey service a number of times, and have always been treated with fairness and respect from all employees. They have certified mechanics and parts people that will go the extra mile for their customers.

Worst Experience - Katy

One of the worst experiences with a dealership that we've ever had. Took them almost three weeks to pay off our other loan so we had two loans going for almost a whole month, on top of that we were told they would fix a small problem with the car and after two months of bugging them we gave up and we still didn't have the problem fixed.