I genuinely loved the vehicle and intended to buy it, but - Trinity
I genuinely loved the vehicle and intended to buy it, but walked away because of the customer service. My salesperson started out respectful, but after I had to leave unexpectedly for a family emergency, his demeanor completely changed. From then on, interactions felt irritated, dismissive, and pushy. I promptly provided every financing document requested, yet was later portrayed as uncooperative. I also felt judged by comments about my income. Despite repeatedly asking to review my financing options remotely before returning, I never received my numbers. I ultimately walked away from a car I genuinely wanted. Very disappointing experience.
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