About 4 weeks ago I purchased a used 2011 Cadillac from North Park Used, which is part of the North Park dealership. This review isn't about North Park New, but about North Park Used. I would stay away from them at all cost. As I stated, I purchase the car 4 weeks ago, I have driven the vehicle a total of about 25 miles and haven't seen it since they came a towed it away. I drove the vehicle from their lot to Flemings steak house, came out after a meal and the vehicle wouldn't start, about 40 minutes later at 10pm, it started and I got it home. Next morning, vehicle didn't start, called the dealer they sent a tow truck. They said they were taking it to their Garage or Cadillac. It didn't make it to a North Park garage, it was some one off fly by night place. They messed with the vehicle for a couple of days then figured a way to by-pass all the security feature and got it started, drove it to the Cadillac dealer and told don't shut if off it won't start again. The Cadillac took a week to troubleshoot the vehicle finding that the TCM needed to be replace. North Park had told me on the phone they were going to have the Cadillac dealer repair it, that wasn't the case. The fly by night garage came and got the vehicle, order the part and then ask the shop manager, how to install the park. The fly-by-night installed the part, but, because they didn't have the right equipment couldn't set the new TCM and reprogram the vehicle to the part. The vehicle was then towed back to the Cadillac dealer to fix. So in talking with the Cadillac dealer I find out that the fly-by-night that North Park uses, was removing panels and things that didn't need to be. There was also a new Headlight assembly that was going to be installed. North Park again told me that everything would be done by the Cadillac dealer. I called the Cadillac Dealer and spoke with the shop manager, come to find out that was not the case again. After the Cadillac dealer had the car running the Fly-by-Night came got the car to install the headlamp assembly. I was kept in the dark by North Park, really bad customer experience. I still don't have the car, I have to go and pick it up, rather than North Park delivering it. So if you out looking for a used car, stay away from North Park used car on I35 in San Antonio. So, now I'm stuck with a Car I can't trust a buying experience that didn't need to be that way from a dealership that well is questionable.