Casper Kasperski was the Representative that was assisting us while we looked at the 2021 Aviator. He was very courteous, forthcoming, and extremely knowledgeable of the features and options available on this model. I would highly recommend Casper and North Park Lincoln if you are interested in a luxury SUV, or sedan, for that matter. Mr. Kasperski followed up with us, at our request, but never pressured us. He is a great example of the quality treatment you can expect at North Park Lincoln.