8 Hyundai Dealers near 94577near 94577

Kevan Shmedt was great. - backup_chinos_8y

Kevan Shmedt was great. Straight forward, patient, no hard sell, worked hard to get us the car we wanted and steered us to the best option for a purchase. I spoke to him 2 years, leased a car through another dealership, but wished that I had worked with him the first time.

Yesterday Alana Brown was my salesperson at Hyundai - mscelg

Yesterday Alana Brown was my salesperson at Hyundai Hilltop. She couldn't have been any more helpful and calmly professional. While the process of negotiating and taking delivery of a car can be long and detailed she went out of her way to make my experience a happy one.

I came in for some service when my leased vehicle was... - elliottlevin

I came in for some service when my leased vehicle was having engine trouble while on a road trip passing thru town. I was helped by Dominic, who is an absolute super star. Dominic was able to diagnose the issue and get it resolved in no time. He also identified a minor recall on my vehicle and got it fixed while I was there. Dominic single-handledly saved my roadtrip and earned this dealership a top-notch rating. Oh, and my car got washed. If you come in for service, go find Dominic.

Unprofessional bait-and-switch tactics. - ARORASOHAM9

Unprofessional bait-and-switch tactics. Avoid Saeed and Nadeel. Absolute joke of an experience. If you are a cash buyer or paying with a cashier's check, save your time and go literally anywhere else. I was dealing with Saeed and Nadeel, who originally agreed to accept a cashier's check. But the second I walked in and made it clear I was not doing an unnecessary hard credit pull, the entire vibe changed. They completely moved the goalposts—trying to claim they couldn't sell the car unless I ran my credit, or throwing out nonsensical excuses about how banking security works. Let's be clear: a cashier's check is guaranteed funds. When they realized they couldn't trap me into a predatory, back-end financing deal to hit a quota, they panicked. After wasting my time, Saeed and Nadeel couldn't handle a customer who actually understands finance and stood their ground. They literally texted me afterward saying "we won't be selling the car to you" just to get the last word and soothe their bruised egos. Shady, old-school dealership tricks at their finest. Do not trust Saeed or Nadeel with your business. Take your money to a dealership that actually understands basic banking and respects your time.

They don't call you when your car is ready. - snowboardJ

They don't call you when your car is ready. They waisted my time and the car was with them for a week and no loaners. This place is a joke they should be looking internally on how they treat there customers. They DON'T.

Went for test drive today and the first person was... - Ready for a new car

Went for test drive today and the first person was knowledgeable and helpful, until he was pulled to another customer. The 2nd person was kind, but did not as much about the cars. After test driving, he was less than helpful when it came time to talk pricing. He have me vague information, not details on the "quote" and when I asked for additional information, he provided me a quote 27K more than listed through the credit union. Yes, you read that right! Over $27K!!! Rude and not helpful AT ALL.

The Twilight Zone! - nobodyhone

Looks like a war zone on that block now.I had to get my car serviced. They did not pick up the phone. So I drove down to Hyundai of Oakland. When did they close shop? Why did management never tell the car buyers who bought a service agrement because the location was convenient? Appalling!

I had an extremely disappointing experience with Fremont - malhotra.aman.us

I had an extremely disappointing experience with Fremont Hyundai's service department under the dealership's current ownership. I brought my 2023 Hyundai Tucson in for service at approximately 23,500 miles. My advisor, Walter Deras, told me I was "1,500 miles overdue" for service and that I had "clearly not been taking care of my car." After returning home and reviewing my owner's manual, I discovered that Hyundai's recommended interval for this service is 24,000 miles. My vehicle was not overdue at all. Walter sold me a $478 "24K Mile Service" package that included items such as fuel system cleaners, oil conditioner, crankcase cleaning, corrosion inhibitor treatments, and AC treatments. I specifically mentioned that my previous services had been performed at Hyundai of San Bruno and Hyundai South Bay and that neither dealership had ever recommended these services. His response was: "I apologize for what they did, but now I am telling you all this." About 90 minutes later, after researching Hyundai's maintenance schedule and learning that many of these services were optional dealer recommendations rather than manufacturer-required maintenance, I returned and asked to cancel the package. My vehicle remained at the dealership for roughly three hours total, yet I was told that everything had already been completed and nothing could be removed. When I questioned the necessity of the package, I was told that if I followed the owner's manual, I would "ruin" my car and that "if you don't want to take care of your car, that's fine." I escalated the issue to Service Manager TJ. While he was polite, he refused to make any adjustment and stood behind the recommendation. He also mentioned that the dealership is under new ownership and trying to improve the customer experience. Unfortunately, this entire experience occurred under that new ownership. My issue is not that optional services were offered. My issue is that I felt pressured into purchasing a $478 package through inaccurate statements about being overdue for service, comments suggesting I was not taking care of my vehicle, and fear-based messaging about following Hyundai's own maintenance schedule. I will be taking my vehicle elsewhere for future service.