3 Recreational Vehicles Dealers near 95815near 95815

If I could give them less than a star I would. I called... - homers1girl

If I could give them less than a star I would. I called 3 times yesterday. Only one message left but still almost 2 business days later I have not received a call back. We bought a 2017 5th wheel trailer last year with the extended warranty. Coming from a warranty department I'm pretty versed and know there are always some types of exclusions. I specifically asked Julie, our finance lady, what those exclusions were and was told specifically that everything was covered with the exception of any slide adjustments that were needed. Great, I get that. Normal wear and tear. I called in yesterday to take advantage of the "great warranty" and apparently we paid thousands of extra dollars for absolutely nothing. We purchased the trailer roughly a year ago (it may be a little less than a year but I'm sure it's close) spent after taxes, fees and our once again great warranty over 40,000. A year later ALL OF THE TRIM IS FALLING AND THE WALLS ARE LITERALLY PEELING. Last week the AC also went out. I called into the service department and was told that despite what we had been told nothing cosmetic is covered. That as far as the AC goes they can get us in mid October but the warranty is very limited. We are responsible for the cost of diagnosis and all freight charges to get any parts to us. So basically the expensive xxxx.. None of that was told to us at the time of sale because obviously making the sale is way more important than a little bit of freaking honesty. My husband is pretty handy so he brought out one of his little testers, spent less than 20 bucks and fixed everything in less 15 minutes. We will be upgrading our trailer this year to a toy hauler and THEY WILL NEVER GET OUR BUSINESS AGAIN AND WILL BE HEARING FROM THE BBB ON THIS!!

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Worst service experience I’ve ever had!!! It took two... - Leeknow

Worst service experience I’ve ever had!!! It took two months to get an appointment, And another 45 days for them to look at it. They told me the problem with my slide out was either a bad valve or a manifold. June 17 I was told to pick it up until the parts were available. After two months I called the dealership and eventually learned that the parts were never ordered. Within minutes after posting a negative review I was called by the general manager and told to have my coach repaired someplace else. I think that’s good advice for any RVer.

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Bad Service - Stealth Daze

I purchased a brand new toy hauler from Happy Daze Rv. in Sacramento back in last December. I just got back from a trip to Oregon and noticed that I was missing a roof vent, when I went up top I realized that they have all turned itnto a brittle type of plastic and show cracks throughout all four 3 that are left and of course the missing one is gone all the way. All I want is for these people to do is be fair to me . They said to me that they were booked solid for three months on repairs. I told them that I think it’s a serious issue do to the elements getting in as we approach fall. They told me that they may be able to get me in sooner yet I still have heard no reply back.

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