2 Kia Dealers near 98312near 98312

The first thing that impressed me about West Hills Kia - curtand1214

The first thing that impressed me about West Hills Kia was how easy it was for me to make an appointment to have my car serviced. My call was answered and I had my appointment booked in a matter of minutes. When I tried to make an appointment with the dealership where I purchased the car, I was transferred to the service department and listened to the phone ringing for at least 10 minutes with no answer. I'll call West Hills Kia first, next time. When I brought my car in, I was greeted immediately by a service advisor who checked me in and let me know that their EV specialist, Alex, would be working with me. Alex called me at home and we discussed the results of the multi-point inspection. Everything looked good other than a little uneven wear on the tires. When I picked up my car, Alex showed me how I could take advantage of the one pedal driving capability on my EV6 to extend the life of my brakes.

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I have had my 2019 Kia Niro PHEV at Chuck Olsens for 4 - Dan

I have had my 2019 Kia Niro PHEV at Chuck Olsens for 4 services. Two were warranty related and two were oil changes. The 1st one was for a engine light that was difficult to track down so it took a couple trips.. This was a relatively new, drivetrain so I understood the challenge. Yet they kept after it and gave me a loaner even though the warranty didn't require that they do that. wice I got the day wrong yet they took my car that day rather than making me reschedule. I felt like they went the extra mile for me. Oil change prices are very reasonable, actually lower than average. They do offer services I consider unnecessary & accept it that I respectfully declined them. Each time the advisor provided a good explanation service done in a timely manner. I have no reservation in recommending them based on my experience thus far.

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