Took my escalade in under my own better judgment. - REPOKEV
Took my escalade in under my own better judgment...have had poor experiences with this place in the past and hoped after 2 years, they got their act together. NOPE. Came in for an oil change, AC charge and a sensor install (that I provided). Was quoted 350 on the AC charge as being on the high side since, and I quote, "they didn't know how much refrigerant it would use. Ok. Fast forward to completion - and since I declined on their estimate for other things I did not ask to be quoted on...maybe if they spent the same amount of time doing what I asked instead of looking for more money on my car, then I wouldn't be writing this.
Get a message that says the condensor is leaking and they cannot charge the system...but still charged me full 350 plus. Didn't test the system for leaks...I mean it is a sealed system and shouldn't run out of freon, so if it did, maybe that indicates a leak? But now they expect me to believe they used the max amount of freon in a system that couldn't take a charge and weren't able to recover whatever they supposedly used? Yeah, ok.
Don't even get me started on the 3x full retail price on the parts quoted for their "other findings"....yes, THREE times. These guys will stop at nothing to make a dollar. Used to wash your PREMIUM car as part of the service, keep things clean...but nope, not anymore...oh you're not going to spend 7k MORE with us, let's charge for a service we didn't supply, park this car curbside across the parking lot and say too bad too sad. No more lot porters, no clean cars, just 3x the cost and 1/4 the quality.,
DO NOT TAKE YOUR VEHCILE HERE FOR SERVICE!!!!
Read More
Dealer Reviews
Cars for Sale
Dealer Log In