2 Mercedes-Benz Dealers near 98424near 98424

Madeline at MB Seattle helped me with my new car E450 - mylen

Madeline at MB Seattle helped me with my new car E450 transaction. She was very kind and helpful. She was patient with me and spent a lot of time orienting me to the features and operation of the car. In addition, her guidance in getting me through the application was excellent.

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It took Mercedes Tacoma 10 days to complete a simple - kaitlynngracier

It took Mercedes Tacoma 10 days to complete a simple Service B on my vehicle. There was no rental offered, and for the first week my car sat with no updates—it appears they forgot about it. When I finally got a write-up, it recommended Service A, which tells me the technicians were never told I booked Service B. After all that, when the car was finally ready, I was told they wouldn’t send a shuttle because I live outside their 10-mile radius. I was charged almost $1,300 and then had to spend another ~$150 on an Uber just to pick up my own car. No proactive communication, no make-good, and no basic customer care. If you value your time, clear communication, and basic courtesy, look elsewhere. I won’t be returning to Mercedes Tacoma.

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