Mercedes-Benz of Seattle
Seattle, WA
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1,282 Reviews of Mercedes-Benz of Seattle
Arby was, hands down, the best service adviser I've ever had—and not just at Mercedes-Benz Seattle, but in general. He was incredibly meticulous, understanding, and kind. I hope I get the opportunity to wor had—and not just at Mercedes-Benz Seattle, but in general. He was incredibly meticulous, understanding, and kind. I hope I get the opportunity to work with Arby again since he was a pleasure. Thank you Mercedes Benz Seattle for having someone with Arby's level of awesomeness and product expertise on your team! More
I would absolutely not recommend them. They quoted amount for a fix, which we filed to the insurance. We then took the car to fix along with a recall, for some reason the recall took 3 day They quoted amount for a fix, which we filed to the insurance. We then took the car to fix along with a recall, for some reason the recall took 3 days to fix, and also they claimed the original estimate they gave was wrong and increased the fix (super simple side rail) estimate to almost triple cost. Beware. More
Highly recommend, Ceaser was so patient demonstrating the car’s features and provided top-notch service. Looking forward to returning! Thank you, Mercedes of Seattle! car’s features and provided top-notch service. Looking forward to returning! Thank you, Mercedes of Seattle! More
Everyone was so polite, friendly and very helpful. I was really impressed also about the cleanliness of the facility. Jason is amazing as an advisory tech and thanks for his excellent service. Cheers I was really impressed also about the cleanliness of the facility. Jason is amazing as an advisory tech and thanks for his excellent service. Cheers to you all!!! More
Excellent customer service. A big change from the previous years when I’ve brought in my cars for services. I sure felt the big difference. A big change from the previous years when I’ve brought in my cars for services. I sure felt the big difference. More
My service agent, Bill Bellecourt, has been both courteous and helpful. I really appreciate his prompt response in solving problems. I am also happy with the courtesy ride team! courteous and helpful. I really appreciate his prompt response in solving problems. I am also happy with the courtesy ride team! More
Jason, my service writer is very helpful very polite to me every time I bring my cars for service and he will explain me what service was done and what service do I need to keep my car safe on the road. I me every time I bring my cars for service and he will explain me what service was done and what service do I need to keep my car safe on the road. I appreciate all the help. More
I drive almost 2 hours one way to get to this service center because the service is sterling and the service department people are remarkable. My service advisor (Jason Pascual) is great. Jason came to center because the service is sterling and the service department people are remarkable. My service advisor (Jason Pascual) is great. Jason came to find me multiple times to keep me updated on progress and give advice when asked. (I waited in the dealership’s wonderful waiting room). The charges were as expected and well explained. The documentation is complete and easy to read. I did not meet with the technician (Johnny Rodrigo) but as always, my car was handled with care and all service and inspections were completed with detailed explanations. My sincere thanks to Jason and Johnny. More