2 Nissan Dealers near 99501near 99501

I've have been going to Continental since 2009. - shannona12001

I've have been going to Continental since 2009. I took my Nissan in for the 60,000 mile service and was told that I needed brakes all around. I tried to use my 15% off brake discount and Lacy West, the Service Advisor, informs me that the discount will only cover half of the brake service. That is not what the coupon says. I asked her to confirm with her supervisor, and they agreed it was for full service. She proceeds to say that she will now adjust the bill to cover the amount of the discount. I am in utter disbelief. What is the point of a coupon and discount?!!! She also refused to remove the $40 tire rotation charge when multiple people agreed that if I am paying $1400 for all 4 brakes with all 4 tires already off of the vehicle why am I being charged for them to be put back on in the correct place???