"I had a scheduled recall appointment. I had 24,000 miles on my 2018 LC and thought it was time to replace the rear brake pads. I authorized them to do this. They informed mt my brake pads did not need to be replaced saving me $199.
While I was in the lobby waiting for my car I observed the receptionist extremely busy with calls, handling customer requests and finishing payment of invoices. She has too much to do."
"Horrible experience.! Went to their Doral location to test drive a Lotus that has been on their lot for over 180 days. Gave them my license and they checked my driving record to make sure it’s valid which it was. So far so good, I think not. The sales person came back stating that his manager said it can’t test driven, unless the process is started and credit is ran. REALLY! Who in their right mind run their credit without testing a car specially a car like a lotus. They truly lost a client and not only that I come from the car business. I wil make sure to run people away from HGreg. I would always recommend them. Not a good look. No wonder they have had the the car for over 180 days. I would have truly bought the car if I liked the drive. HGreg. Get your act together. The sales man was a