"I have bought 3 cars from Ultimo the last few years. The experience has been EXCELLENT. My first car was a 2009 ZR1. It was beyond mint, came with all the extra's a vette owner expects (car cover, window sticker, build sheet etc). Flawless condition throughout. My second car was an AMG GTS. Another excellent condition car. Perfect service history with MB etc. And last week I traded in two of my cars for a McLaren.
After being insulted by another local dealer with trade in values I reached out to Michael at ultimo. Michael was once again excellent to deal with. He worked hard to get me better than fair trade in on my 2 cars for the McLaren. After several days of great negotiation we finally got a deal done.
Upon my arrival at Ultimo to do the deal, Michael was there and had the car ready for me. It was BETTER than I expected. One owner, perfect maintenance history, ceramic coated paint with clear bra, brand new tires, fresh oil and a beautiful McLaren car cover in the trunk with a McLaren battery tender as well! Add to that it had a passport radar built in and I could honestly say I was in heaven. Ha.
Michael took time to explain the features of the car to me (it was my first time buying a mclaren) and even made sure it had a full tank. Michael also took the extra step of coming in on his day off to make this deal happen!
I will continue to give Ultimo my business whenever I am in the market for my next car. I truly appreciate their willingness to negotiate and outstanding customer service!"
"Update 10/19/19: Upon realizing that they dropped the ball on getting back to me regarding the broken wiper arm, Micheal Siaba contacted me and quickly arranged for me to be reimbursed for the cost of the replacement wiper arm.
I spent over 100k to buy my dream car from Coast to Coast, and trusted them when they said that it had just passed an inspection at a factory dealership. Got it home and discovered that the windshield wiper didn't work (the splines between the arm and the drive mechanism were wrecked). I reached out to see if they would offer to fix it, and never got a response from management. It cost me $900 to repair the problem so that the car was safe to drive.