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Sales person and Manager were professional and accommodating. I believe that I received a fair deal and thorough instructions on the car. It was a good car buying experience. accommodating. I believe that I received a fair deal and thorough instructions on the car. It was a good car buying experience. More

by khp1125 Verified Customer Verified Customer

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All involved were great. Would recommend them tp alli I know. Very helpful and great customer service Would recommend them tp alli I know. Very helpful and great customer service More

by jsabatino3 Verified Customer Verified Customer

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I rated my experience 3 stars due to inconsistent communication during my service visit. While the vehicle was completed on time, there was no walkthrough or explanation of the work performed at pick communication during my service visit. While the vehicle was completed on time, there was no walkthrough or explanation of the work performed at pickup—just a notification that it was ready and directions to retrieve the keys. As a customer, I value understanding what was done to my vehicle, any findings, and whether there are recommendations for future service. This level of communication is something I’ve consistently experienced with other luxury brands, and it makes a difference in overall trust and satisfaction. I would appreciate a more thorough and proactive explanation of services moving forward so I can feel confident in the care of my vehicle. More

by SALONECEDRIC Verified Customer Verified Customer

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Great guys to work with, I worked with Brian Kuehl, Joe Kendall, Luis Alverado, and Steve the finance manager. The team had everything ready do finance transaction was quick and easy. Luis went through a Kendall, Luis Alverado, and Steve the finance manager. The team had everything ready do finance transaction was quick and easy. Luis went through all the car features and explained all the differences from my other cars. More

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Very Smooth. Angelo is great. I'll be back for service again. Thanks Everyone for the help! Angelo is great. I'll be back for service again. Thanks Everyone for the help! More

by peterdigioia8 Verified Customer Verified Customer

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Dan Calandriello made our experience a real pleasure. He was very down to earth and there was no feeling of being pressured into the sale. He showed us several vehicles and was knowledgeable about all He was very down to earth and there was no feeling of being pressured into the sale. He showed us several vehicles and was knowledgeable about all the details. He made the sale an easy event . . . and probably most importantly we LOVE the car! It's one of several Cadillacs we've had and also like the service team at Ettleson. More

by reachjj Verified Customer Verified Customer

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One of the best deals I have ever been to just like family very good and honest people family very good and honest people More

by ANDUSAROUTE66LLC Verified Customer Verified Customer

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This is my 4th vehicle purchase at Ettleson and 4th time I am very pleased with the results & process! As usual Dan Calandriello did a fantastic job listening to what I wanted and getting me into the new ca I am very pleased with the results & process! As usual Dan Calandriello did a fantastic job listening to what I wanted and getting me into the new car of my dreams! Luis did a fine job showing me everything about the vehicle & setting up my WiFi & On Star. I could not be happier! Thanks Dan! More

by karyl.braun64 Verified Customer Verified Customer

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The team of guys I worked with were professional, caring and efficient. Thank you for help and efficient. Thank you for help More

by halsey.tom Verified Customer Verified Customer

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Happy with the new car and the the overall experience at Ettleson. I appreciate the openness and transparency from Frank (general manager) and the entire team during our negotiations and closing of this Ettleson. I appreciate the openness and transparency from Frank (general manager) and the entire team during our negotiations and closing of this deal. There were some issues with the rebate program offered by other companies, but Frank kept his word and honor de entire deal. I do recommend Ettleson for anyone looking for a great car dealer in the Chicago area. More

by fernando wey Verified Customer Verified Customer

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