ABEL NUNEZ

Probably the worst car-buying experience I’ve ever had. The salesperson was incredibly rude and hostile when I tried to gather more information about the vehicle I was interested in. They became visibly fr The salesperson was incredibly rude and hostile when I tried to gather more information about the vehicle I was interested in. They became visibly frustrated with my questions and even hung up on me multiple times because I was comparing options with another Cadillac dealership that offered a much better deal. The lack of professionalism and outright disrespect in separate phone conversations was shocking. I’m not sure what kind of customer service practices are taught here, but this experience made me take my business elsewhere. Save yourself the frustration—shop at a different dealership! More

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Eric D Simon was an absolute pleasure to work with. He made my purchase of a 2022 XT6 worry-free and a great experience. He demonstrated professionalism, excellent customer service skills and effective co made my purchase of a 2022 XT6 worry-free and a great experience. He demonstrated professionalism, excellent customer service skills and effective communication skills. He listened and understood to my needs as a customer. The Manager, Victor Lopez was also very professional and courteous. They both were very knowledgeable and essential in making my experience a memorable one. Thank you, Eric and Victor! More

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