AJ Becker | Page 6

Great place to buy a car We drove 2 hours to check out a car. AJ had the car we were interested in when we arrived. He even went on the test drive with us as we didn't know t We drove 2 hours to check out a car. AJ had the car we were interested in when we arrived. He even went on the test drive with us as we didn't know the area. Very happy with the car and the great salesman. Thanks AJ More

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I had a wonderful experience at this dealer. Everyone from the sales staff to the finance staff was courteous and knowledgeable. They answered all questions I had. Plus, with everything going on right no from the sales staff to the finance staff was courteous and knowledgeable. They answered all questions I had. Plus, with everything going on right now, the building was clean and they did a great job making sure my car was clean and safe as well. More

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Repeat customer I've been using this dealership for my Mazda service needs for 13 years. I've never been disappointed with any of the staff or service. They are all g I've been using this dealership for my Mazda service needs for 13 years. I've never been disappointed with any of the staff or service. They are all great to work with, friendly, helpful and straight forward. I have recommended this dealership to numerous friends who were not even considering purchasing a Mazda beforehand. They have now purchased a combined total of over new 14 vehicles. Several of them including myself are now on number two or three new Mazdas purchased. I purchased one new vehicle from the Metro Mazda dealer and would never go back there for anything. It was a regretful experience. Russ Darrow Mazda of Greenfield is superior in every way. More

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Worst service ever from Greenfield location. Sold me vehicle without required must have's. 3 months and ticking to get license/title. Finally received communication from executive staff Ivan. Too little vehicle without required must have's. 3 months and ticking to get license/title. Finally received communication from executive staff Ivan. Too little, too late. More

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I have bought 6 automobiles from this dealership and have been overly satisfied every time. What is best about this place is the service department- they are always fast friendly and accommodating to whateve been overly satisfied every time. What is best about this place is the service department- they are always fast friendly and accommodating to whatever I need... Go Darrow Mazda!! More

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Sold me a faulty Suv I thought maybe I'd try a used car from a Car Dealer, never owned a semi new car before. The one I picked out seemed like a good deal, that was a Big I thought maybe I'd try a used car from a Car Dealer, never owned a semi new car before. The one I picked out seemed like a good deal, that was a Big Mistake, it was a 2004 Subaru Outback. It had a Bad Drive Line, Oil Leak. How can they get away with it, no is won't say it was a Good Deal anymore, in order to drive it I had to add oil at least once a week. I'll never buy from them again, plain and simple, go elsewhere if looking for a Honest Deal. More

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Birthday present for wife Purchased day before pickup and trade in. Told them time we would be there for title trade and drive away. All paperwork was completed day before. Car Purchased day before pickup and trade in. Told them time we would be there for title trade and drive away. All paperwork was completed day before. Car wasn’t ready for delivery and had to wait a couple hours with no one acknowledging our presence! Left them with entire service records on trade in. Finally got second key, nobody installed computer radio navigation chip, or gave any tutorial on features of new car! Was not any memorable moment, but we all ready got your money now go away! We almost went to Schlossmann’s next door to borrow tools for a licsense swap and car wash, but we’re told we are expediteing it as far as possible. A J raised his hand toward us and motioned with a new customer no one else would take over,they were all outside smoking! More

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Very satisfied Everyone very helpful And happy with my new car and explained and answered all my questions. Staff very courteous. Love driving a Mazda car feel v Everyone very helpful And happy with my new car and explained and answered all my questions. Staff very courteous. Love driving a Mazda car feel very safe with this car. More

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Terrible management job Walked into dealership and the manager Nick said he would help get me into a car I had seen at another location. Shows me one on his lot and said let Walked into dealership and the manager Nick said he would help get me into a car I had seen at another location. Shows me one on his lot and said let me crunch some numbers. I'm sitting in the waiting area with the salesman Aj talking about regular stuff. Almost an hour goes by and Aj returns to me saying that the managers are in a meeting and for me to call back the next day after 12 noon to see any progress on the deal. The next day comes and I call Nick only to get his voicemail. I inform him I was in the previous day and would like to know what's going on if we can or can't get a deal going. I never hear anything back from him since the day I walked in. Terrible customer service and they ran my credit too many times now my credit has taken a hit which will not come off for 2 years. Thanks Russ Darrow Mazda. I hope no one considers buying from them if this is the type of treatment they are giving. I guess that's the "Darrow difference". More

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A matter of trust Last lease was a bad deal, too many stories of manipulation and game-playing. “Can’t trust dealerships” is well earned reputation. worse for women Last lease was a bad deal, too many stories of manipulation and game-playing. “Can’t trust dealerships” is well earned reputation. worse for women More

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