AJ Culross | Page 2

We test drove both the CX-5 and CX-50 while here and looked at a couple more cars. Andrew Culross spent 1.5 hrs with us and was absolutely the best dealership rep we have met with in the 5 dealerships w looked at a couple more cars. Andrew Culross spent 1.5 hrs with us and was absolutely the best dealership rep we have met with in the 5 dealerships we have visited so far. He knew every answer to our questions without having to look anything up and was extremely nice and professional. Would highly recommend him again. More

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Great derives, kind people and responsive. Everything went smoothly. Greatly appreciate nobody was trying to sell me something I didn’t want. Everything went smoothly. Greatly appreciate nobody was trying to sell me something I didn’t want. More

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I had a great experience purchasing my first new vehicle at this dealership. AJ was a pleasure to work with. He was communicative and knowledgeable about the Mazda vehicles but never coercive or pressuring at this dealership. AJ was a pleasure to work with. He was communicative and knowledgeable about the Mazda vehicles but never coercive or pressuring a sale. As someone who prefers to make an informed, thoughtful decision on a purchase of this scale, this made the whole experience far better for me compared to other dealerships I visited. More

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We were very fortunate to have had Andrew as our salesman. He was friendly, attentive, patient and knowledgeable about the products. Although we did not end up making a purchase today we will certai salesman. He was friendly, attentive, patient and knowledgeable about the products. Although we did not end up making a purchase today we will certainly go back to this dealership again and would highly recommend Andrew! More

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My son was in the market to downsize from a full size pick up truck to a smaller, more economical vehicle. We went to other dealers, but came back to Wellesley Mazda as a dealership that operates without pick up truck to a smaller, more economical vehicle. We went to other dealers, but came back to Wellesley Mazda as a dealership that operates without the high pressure and the professionalism that you want. My son came in looking for a low milage used vehicle and came away with a new 2023 model. Not because of any high pressure sale, but the attention from AJ and the Manager to what he was looking for. In the end, he is very happy with Wellesley Mazda and AJ, highly recommend. Will be going back for my wife and I. More

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AJ was patient and helpful in ensuring my car buying process went smoothly. He answered my questions and was not pushing for a sale. I would recommend him to others! process went smoothly. He answered my questions and was not pushing for a sale. I would recommend him to others! More

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AJ was patient and helpful in helping me find my new CX30. He was professional, friendly and was willing to explain any thing that I had questions about. I did not feel pressured at all. I enjoyed my ex CX30. He was professional, friendly and was willing to explain any thing that I had questions about. I did not feel pressured at all. I enjoyed my experience. I would highly recommend AJ to my friends. More

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Charles did an excellent job. Helpful, thoughtful, knowledgeable, Enjoyed working with him. Trustworthy an would recommend him Helpful, thoughtful, knowledgeable, Enjoyed working with him. Trustworthy an would recommend him More

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I went into this dealership, had made an appt. online- walked in and immediately wasn't greeted by anyone for at least 10 mins while the staff continued to chat at the front desk. When finally get online- walked in and immediately wasn't greeted by anyone for at least 10 mins while the staff continued to chat at the front desk. When finally getting someone's attention- they had me waiting an additional 30 mins for my test drive that I again, had set up an appointment for. Finally, the salesman returned-AJ, and says they cant find the keys to the vehicle I am interested in that I had set up an appointment to test drive. I then asked can he physically show me it at the very least or can I see something else? To which he replied he would grab his manager, Cole. Cole came over and reiterated that they could not locate the keys and said AJ will reach out to me the following day to follow up and reschedule. I reached out to AJ this morning about setting up another time and still haven't heard anything- almost 5 hours later. I have a sales background and am all about positive customer service experiences and this truly was an embarrassing and disappointing display of operating a business. I wanted to buy that night and they sent me away without showing me ANYTHING else they had to offer BUT it must be because "they don't work on commission" according to AJ. They don't work on commission so therefore they disregard any sales leads. Corny. 10/10 do not recommend purchasing from this dealership. More

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Great customer service, very attentive and friendly staff. Dealership handled everything seamlessly. Overall enjoyable experience. staff. Dealership handled everything seamlessly. Overall enjoyable experience. More

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