AJ Torres | Page 4

We didn’t have a bad buying experience. When my car was cleaned up which all that was done was the numbers taken off. Was told it would be cleaned and washed. That didn’t happen. What did h When my car was cleaned up which all that was done was the numbers taken off. Was told it would be cleaned and washed. That didn’t happen. What did happen is my personal property was stolen. The guy that was supposed to clean my car stole instead. I did get back what was stolen but how crappy is that. Buy a car then get your property stolen when it was “being cleaned”! I didn’t do anything but get my item back and it was admitted that it was stolen. I also had to drive back to get w no apologies that was also bother some. No manger came out to say sorry or anything. Just the sales man gave me my property back. I’m not a karen so like I said I received my item and went about my day but I do regret not saying more. I hope they fired the theft but the way it was handled on my end makes me believe it wasn’t the first time nor did it seem like anything would even happen to the thief. That’s my experience with ford of Columbia. No I would not recommend unless you want to take the chance of getting your property stolen. More

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The entire process was very simple and quick. The workers were helpful, informed and courteous. The workers were helpful, informed and courteous. More

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This was the second time I have bought a car at Ford. AJ was my salesman both times. He's honest and very easy to work with. Would definitely recommend him to anyone wanting to purchase a car. Thank you AJ was my salesman both times. He's honest and very easy to work with. Would definitely recommend him to anyone wanting to purchase a car. Thank you, AJ. More

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Had a great experience with AJ and this dealership! Plenty of options to choose from, complimentary beverages, test drive went great, very helpful staff walked me through all the options. Even followed Plenty of options to choose from, complimentary beverages, test drive went great, very helpful staff walked me through all the options. Even followed up a few days after purchasing the truck to make sure everything is going well! AJ made the buying process quick and easy—very very happy with my purchase and recommend AJ and Ford of Columbia to anyone looking for a sweet truck! More

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AJ did such a great job of helping us out! He was welcoming and such a great person to work with!! Very good dealer He was welcoming and such a great person to work with!! Very good dealer More

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We called ahead about two vehicles and AJ had them ready when we arrived to look at and test drive. He was knowledgeable and got us answers to all of our questions. Great experience. when we arrived to look at and test drive. He was knowledgeable and got us answers to all of our questions. Great experience. More

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AJ was a fantastic salesman. Very personable and easy to talk to. Very straightforward and honest. He stayed in contact with us regarding the truck because we were driving from 3 Very personable and easy to talk to. Very straightforward and honest. He stayed in contact with us regarding the truck because we were driving from 3.5 hours away. On the other hand, we were misled about the price of the vehicle we purchased. At first we were told it was on sale but weren’t told the sale price. We made sure to make the trip but once we got there the sales manager informed us that it was not on sale and to honor the original price. The finance department did get us the payment and a fantastic interest rate, but forgot to add the sales tax which made our payment more than we originally signed for. All in all a decent experience but we were a little disappointed on being misled twice after driving from 3+ hours away. Again, AJ was wonderful. Absolutely no complaints on his part More

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The dealership had a very comfortable environment. Very nice employees. I was very pleased as well as my husband. Very nice employees. I was very pleased as well as my husband. More

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We are so pleased with our new (to us) Explorer and the help from AJ. He was wonderful to work with - honest, patient, to the point and made the process smooth and easy. help from AJ. He was wonderful to work with - honest, patient, to the point and made the process smooth and easy. More

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Honest, polite, and to the point. Very pressing and reasonable. A smooth and quick transaction. Thank you. reasonable. A smooth and quick transaction. Thank you. More

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