AJ Urbano
AJ Urbano at Wilsonville Toyota
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AJ Urbano | Page 7

Customer Advocate

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

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4.9
73 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

1 yr, 5 mos

Languages Spoken

English English

4.9

73 Reviews

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73 Reviews of AJ Urbano

August 23, 2023

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Employee Rating

We’ve been buying our cars from Wilsonville Toyota for a long time now. Excellent service and wonderful people. Highly recommend! More

by Doug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2023

Wilsonville Toyota responded

Hi Doug! Thank you so much for your kind words and for being a loyal customer. We're thrilled to hear that you've had excellent service and that our team has made your experience wonderful. We truly appreciate your recommendation. Thank you again!

August 22, 2023

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Employee Rating

We had a very pleasant experience at Wilsonville Toyota. AJ Urbano was very helpful and friendly. I would highly recommend him and wilsonville Toyota More

by pipivazquez
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 23, 2023

Wilsonville Toyota responded

Thank you for your kind words and recommendation! We're glad to hear that AJ provided you with a pleasant and friendly experience at Wilsonville Toyota. If you ever need any further assistance, feel free to reach out to us. We appreciate your feedback!

August 14, 2023

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AJ was so wonderful to work with! I loathe car buying but he made the process so easy and put up all of my questions with endless patience and good humor. I highly recommend him! More

by Claire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2023

Wilsonville Toyota responded

Hi Claire! Thank you so much for your kind words and recommendation! We're thrilled to hear that AJ provided a positive car buying experience for you. We appreciate your feedback and hope to assist you again in the future.

August 13, 2023

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I had to get a car after mine was totaled so I was in a pinch. AJ Urbana was super helpful! He was patient and laid back, no pressure at all! We test drove so many cars to find the perfect one! He knew eve More

by Bella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

Wilsonville Toyota responded

Hi Bella! Thank you for taking the time to share your experience with us. We're thrilled to hear that AJ Urbana provided you with exceptional service. We strive to make the car-buying process enjoyable and stress-free for our customers. We appreciate your feedback and hope to assist you again in the future!

July 31, 2023

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AJ was great, he stayed in contact with me during the process because it was so hard to find a Tacoma, and I was so upside down on my trade in and he made it possible at a low interest rate 10/10 would More

by Mason C
Sales Price Transparency
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Recommend Dealer
Yes

July 28, 2023

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Great and quick service. Salesman was quick and communicative with everything going on since waiting for the vehicle More

by Tommy
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Purchase Time
Finance Experience
Recommend Dealer
Yes

July 26, 2023

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Aj went above and beyond to help me get my new car and I cannot express how thankful and happy I am to have worked with him More

by jrcarpenter39
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Purchase Time
Finance Experience
Recommend Dealer
Yes

July 18, 2023

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I was shocked at the quality of service, communication, and knowledge of my salesperson. Especially for an out of state deal. They even picked me up from airport, no questions or reimbursement. More

by jusdchavez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Wilsonville Toyota responded

Hi there! Congratulations on your new Toyota! Thank you for your support, let us know if there is anything else we can do for you.

July 12, 2023

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Employee Rating

Aj, the salesperson that helped me, explained everything clearly and went over things slowly so that I could understand what was going on. This was my first purchase from a dealership and I think it may be More

by Evan Klaus
Sales Price Transparency
Recommend Dealer
Yes
Jul 17, 2023

Wilsonville Toyota responded

Thank you for your feedback! We're pleased to hear that Aj provided you with a clear and patient explanation of the process during your first dealership purchase. We strive to provide excellent service to our customers, and we're glad that we met your expectations. We appreciate your kind words and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

July 09, 2023

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Employee Rating

It was a good experience especially because I was a first time buyer, all my questions were answered clearly. More

by Sandy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2023

Wilsonville Toyota responded

Hi Sandy, congratulations on your new Rav4! Thank you for your feedback, we are happy to hear that you had a good experience.

Jul 12, 2023

Sandy responded

I’d buy a hybrid highlander not a RAV4 😊

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