ALANA BERTHELOT
ALANA BERTHELOT at Geaux Chevrolet, LLC

ALANA BERTHELOT | Page 11

SERVICE MANAGER

Geaux Chevrolet, LLC

2020 W Airline Hwy
Laplace, LA 70068

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4.8
147 Reviews
4.8

147 Reviews

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147 Reviews of ALANA BERTHELOT

August 03, 2024

Dealership Rating
Employee Rating

Very out going, helpful and informative employees. Great experience, would definitely recommend this business to others. More

by ALEXBOYDANNY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Richard, DANIELLE COBURN, BEN WIGHTKIN , EARLINE NABOR, Anthony Onebene, Richie

July 01, 2024

Dealership Rating
Employee Rating

I went in for an oil change and my car was ready in no time at all. Great service!!! More

by HTM1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DANIELLE COBURN , EARLINE NABOR

June 30, 2024

Dealership Rating
Employee Rating

Sold me a truck with lots of underlying problems that were hidden!!! Steer clear from this dealership! More

by travwyble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: DANIELLE COBURN , EARLINE NABOR

May 31, 2024

Dealership Rating
Employee Rating

Job well done. I was really satisfied with the work that was done on my 2021 chevy silverado. More

by ALVINNARCISSEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DANIELLE COBURN , EARLINE NABOR

May 28, 2024

Dealership Rating
Employee Rating

💯 vip Service the best got me in and done everything that they was gonna do💪‼️‼️ More

by ELITELOTS2DO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DANIELLE COBURN , EARLINE NABOR

May 23, 2024

Dealership Rating
Employee Rating

Very displeased with the service! ! I call...left a message! No return call! No phone call stating problem w/vehicle! Car shield notified me about the problem! Took several hrs More

by Pamelapierce65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: DANIELLE COBURN

May 23, 2024

Geaux Chevrolet, LLC responded

I understand your frustration, however when you dropped off your vehicle at 11:00 am the service consultant explained to you that your vehicle may not get looked at until the following morning. As soon as our technician had a diagnosis the service consultant called your extended warranty company, Car Shield, who denied the repairs to your vehicle. After denial by Car Shield the service consultant called you and went over the diagnosis and you approved the repairs. I have spoken to the cashier about not having your car pulled up when you picked up. That is not normally how we handle customer pickups. In the future if there is no one available to pull the car around the cashier will walk the customers to their cars.

May 22, 2024

Dealership Rating
Employee Rating

Service was great and very easy. Everything was displayed to me and knew all the offers I had. More

by ETAFFI71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 09, 2024

Dealership Rating
Employee Rating

It was quick and great service. Everyone was so friendly and helpful. Thanks again so much! More

by ASHLYN.MILLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 22, 2024

Dealership Rating
Employee Rating

Very Friendly, helpful and I’m a satisfied customer really nice waiting area , not a very long wait for service More

by IGROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DANIELLE COBURN , EARLINE NABOR

April 12, 2024

Dealership Rating
Employee Rating

Lovely people. Took good care of my car and kept me aware of what they were doing. More

by CAROLINE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DANIELLE COBURN , EARLINE NABOR, David Hill

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