ALANA BERTHELOT
ALANA BERTHELOT at Geaux Chevrolet, LLC

ALANA BERTHELOT | Page 12

SERVICE MANAGER

Geaux Chevrolet, LLC

2020 W Airline Hwy
Laplace, LA 70068

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4.8
147 Reviews
4.8

147 Reviews

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147 Reviews of ALANA BERTHELOT

April 04, 2024

Dealership Rating
Employee Rating

Geaux Chevrolet has superior customer service. I would recommend them to anybody looking for great service. More

by KEESLAWNCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DANIELLE COBURN , EARLINE NABOR

March 27, 2024

Dealership Rating
Employee Rating

Terrible service department. Filled my Corvette with the wrong type of motor oil once. Overfill it another time. Placed the wrong tires on it another time. More

by RBROWN21X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Richard, DANIELLE COBURN, BEN WIGHTKIN , Anthony Onebene

Mar 27, 2024

Geaux Chevrolet, LLC responded

I understand the advisor did not pass along your request to the lube tech that you wanted Mobil 1 oil rather than the AC Delco synthetic which was used in your vehicle on all the other service visits, which as per GM is an acceptable more affordable replacement oil for your vehicle. We drained and refilled the oil with Mobil 1 as per your request once the cashier learned of your request. I apologize for that. As far as the other concern with tires I see where you had tires installed with the former dealership Rainbow in 2019 I hope they made that right for you. We strive to do our best for our customers and hopefully in the future you will give us another chance. I will be more than happy to give you your next oil change on us with whatever oil you request.

March 13, 2024

Dealership Rating
Employee Rating

They did a good job and it was a good experience for work on car More

by wbrooks18
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 13, 2024

Dealership Rating
Employee Rating

Service is great. A little pricey for an oil change andxtire rotation. I brought my brother there wice in 4 years and they could never get the truck he wanted. But the More

by stpierre7252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DANIELLE COBURN , EARLINE NABOR

March 13, 2024

Dealership Rating
Employee Rating

Great sales and service team! Will definitely be coming back to buy our next vehicle from Geaux Chevrolet More

by JLANGLOIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Richard, DANIELLE COBURN, BEN WIGHTKIN , EARLINE NABOR, Anthony Onebene

March 01, 2024

Dealership Rating
Employee Rating

Awesome as always! !! Logan was great! Communication was good, everyone was helpful and professional. See you next time! More

by MCULVER163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DANIELLE COBURN , Logan

February 21, 2024

Dealership Rating
Employee Rating

Great service. Always quality service with Geux Auto. They are the best. I never have any issues when dealing with their maintenance department. I’m always confiden More

by JASONKNAPPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DANIELLE COBURN , EARLINE NABOR

February 16, 2024

Dealership Rating
Employee Rating

Service is always on time and gets the job done. Everyone is always pleasant to deal with More

by JBLANDRY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DANIELLE COBURN , EARLINE NABOR, Logan and the cashier. I forgot her name!

February 04, 2024

Dealership Rating
Employee Rating

Great service took care of the service with no problems. That’s why I go to this Dealership. The care and concerns are met and fast and very efficient service. More

by Ketchens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DANIELLE COBURN , EARLINE NABOR

January 30, 2024

Dealership Rating
Employee Rating

It was a good experience and well satisfied with the work done at Geaux Chevrolet More

by KEVINBEANO380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DANIELLE COBURN

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