ALEX RODRIGUEZ
ALEX RODRIGUEZ at Shottenkirk Toyota Granbury

ALEX RODRIGUEZ | Page 18

SERVICE ADVISOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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5.0
275 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

275 Reviews

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275 Reviews of ALEX RODRIGUEZ

January 18, 2024

Dealership Rating
Employee Rating

Alex was conversational, respectful and very helpful when discussing the vehicle and during payment. Thanks! More

by kamrialexa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

January 18, 2024

Dealership Rating
Employee Rating

Great experience from a person who frequently buys vehicles. I appreciate the service and transparency in the processes. More

by HARDLINER10
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aryan Rodriguez

Jan 19, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

January 16, 2024

Dealership Rating
Employee Rating

Always appreciate VERY MUCH the understanding and help that Alex ALWAYS provides. Also like the prompt service and work accomplished. More

by VAVET-J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

January 11, 2024

Dealership Rating
Employee Rating

Customer service was very professional. They gave me periodic updates on the service of the vehicle. The vehicle was repaired correctly and in a timely manner. More

by JOHNCHRISTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

Jan 14, 2024

Shottenkirk Toyota Granbury responded

JOHN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

January 08, 2024

Dealership Rating
Employee Rating

Alex was very kind, helpful, knowledgeable, made the process quick, easy and delivered amazing service. 10/10 would come back given the excellent customer service I received today. Will be coming back i More

by Christy Sandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Shottenkirk Toyota Granbury responded

Christy, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

January 07, 2024

Dealership Rating
Employee Rating

This location is always fast and friendly, gets their job done fast. Alex Rodriguez is very welcoming and attentive, always great service from him. More

by Kasslm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 06, 2024

Dealership Rating
Employee Rating

The dealership was nice, clean, friendly service and comfortable waiting area. The staff was friendly and the checkout process was easy More

by sharonmerceroneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Shottenkirk Toyota Granbury responded

sharon, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

January 04, 2024

Dealership Rating
Employee Rating

They were knowledgeable and polite. They didn't push me into unexplained costs. They had my car ready when I was told it would be finished. Alex kept me appraised of the timing and repa More

by SANDYABEYTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2024

Shottenkirk Toyota Granbury responded

SANDY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 02, 2024

Dealership Rating
Employee Rating

Service was great. Alex in service was great. I will be back for service again More

by econatser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 01, 2024

Dealership Rating
Employee Rating

I was given great service, Chris was easy to deal with. service was fone on time More

by flannerycary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher McCann-Flannery, DONTE PATTERSON

Jan 02, 2024

Shottenkirk Toyota Granbury responded

flannerycary, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

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