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ALEX RODRIGUEZ
ALEX RODRIGUEZ at Shottenkirk Toyota Granbury

ALEX RODRIGUEZ | Page 18

SERVICE ADVISOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

Contact Me
5.0
272 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

272 Reviews

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272 Reviews of ALEX RODRIGUEZ

January 11, 2024

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Employee Rating

Customer service was very professional. They gave me periodic updates on the service of the vehicle. The vehicle was repaired correctly and in a timely manner. More

by JOHNCHRISTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON

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Jan 14, 2024

Shottenkirk Toyota Granbury responded

JOHN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

January 08, 2024

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Employee Rating

Alex was very kind, helpful, knowledgeable, made the process quick, easy and delivered amazing service. 10/10 would come back given the excellent customer service I received today. Will be coming back i More

by Christy Sandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2024

Shottenkirk Toyota Granbury responded

Christy, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

January 07, 2024

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Employee Rating

This location is always fast and friendly, gets their job done fast. Alex Rodriguez is very welcoming and attentive, always great service from him. More

by Kasslm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 06, 2024

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Employee Rating

The dealership was nice, clean, friendly service and comfortable waiting area. The staff was friendly and the checkout process was easy More

by sharonmerceroneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2024

Shottenkirk Toyota Granbury responded

sharon, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

January 04, 2024

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Employee Rating

They were knowledgeable and polite. They didn't push me into unexplained costs. They had my car ready when I was told it would be finished. Alex kept me appraised of the timing and repa More

by SANDYABEYTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2024

Shottenkirk Toyota Granbury responded

SANDY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 02, 2024

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Employee Rating

Service was great. Alex in service was great. I will be back for service again More

by econatser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 01, 2024

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Employee Rating

I was given great service, Chris was easy to deal with. service was fone on time More

by flannerycary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher McCann-Flannery, DONTE PATTERSON

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Jan 02, 2024

Shottenkirk Toyota Granbury responded

flannerycary, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

January 01, 2024

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Employee Rating

First time at Shottenkirk Toyota in Granbury and service excellent. Alex in service helped and he was awesome! More

by Meganpool379
Recommend Dealer
Yes
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Jan 02, 2024

Shottenkirk Toyota Granbury responded

Megan, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 31, 2023

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Employee Rating

Shottenkirk Toyota I’m Granbury is my dealership. I take my car here for all my service needs. Alex in service is the best! More

by Jacksonlewis446
Recommend Dealer
Yes
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Jan 02, 2024

Shottenkirk Toyota Granbury responded

Jacksonlewis, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 31, 2023

Dealership Rating
Employee Rating

Chris in the service department was a lot of help when I got my car repaired. He knew what my car needed and the estimate of time and money was accurate. More

by moniquemaio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON , Christopher McCann-Flannery

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Jan 02, 2024

Shottenkirk Toyota Granbury responded

moniquemaio, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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