

385 Reviews
Write a Review385 Reviews of ALICIA CHAPMAN-JONES
August 16, 2025
To my F-350 in for service from a parking bake warning light.. They inspected the issue and also did an inspection on a recall. They were curious fast and reinsuring. light.. They inspected the issue and also did an inspection on a recall. They were curious fast and reinsuring. More
August 14, 2025
The service department lied to me. Intentionally disabled back light so they could charge hundreds to “repair” what they destroyed Intentionally disabled back light so they could charge hundreds to “repair” what they destroyed More
Other Employees Tagged: JEFF DOBSON, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, ROBERT JOHNSON, MATTHEW CARTER, KEVIN PHILLIPS
August 12, 2025
Overall everything went very well as usual from start to finish. Great customer service and postive attitudes! finish. Great customer service and postive attitudes! More
Other Employees Tagged: QUERIDA WILLIAMS, ROBERT JOHNSON
August 10, 2025
Fast, friendly service. They help me maintain my vehicles using their expertise and genuine Ford parts. They help me maintain my vehicles using their expertise and genuine Ford parts. More
Other Employees Tagged: STEPHANIE SPANGLER, QUERIDA WILLIAMS
August 10, 2025
They were quick and kept me in the loop of when my car will be done will be done More
Other Employees Tagged: QUERIDA WILLIAMS
August 10, 2025
They are always very helpful and polite. I appreciate their knowledgeable people in keeping me informed on the important things that need to be done on my vehicle. I appreciate their knowledgeable people in keeping me informed on the important things that need to be done on my vehicle. More
August 07, 2025
My car alignment was done quickly. The price was exactly as quoted and I appreciate that. The price was exactly as quoted and I appreciate that. More
Other Employees Tagged: JEFF DOBSON, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, ROBERT JOHNSON, MATTHEW CARTER, KEVIN PHILLIPS
August 07, 2025
Dealer service was prompt, courteous and convenient. The service associate asked if I was waiting for my vehicle or dropping it off.I asked how long would it take the service take. She indicated iff n The service associate asked if I was waiting for my vehicle or dropping it off.I asked how long would it take the service take. She indicated iff nothing was wrong 30 min., if a repair was needed then 3-4 hours. She arranged a ride for me. When my vehicle was ready I received a text notifying me an Uber was on the way to bring me back to the dealership to get it. More
July 31, 2025
I really liked how they treated me. I'm definitely going back for my next Chevrolet oil change. I'm definitely going back for my next Chevrolet oil change. More
Other Employees Tagged: JEFF DOBSON, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, ROBERT JOHNSON, MATTHEW CARTER, KEVIN PHILLIPS