JEFF DOBSON
JEFF DOBSON at Southern Ford
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JEFF DOBSON

SERVICE DIRECTOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.5
27 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

30 yrs, 4 mos

Languages Spoken

English English

4.5

27 Reviews

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27 Reviews of JEFF DOBSON

April 26, 2024

Dealership Rating
Employee Rating

John always goes over and above to take care of my family. John should be promoted and given a raise. More

by Jimmie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 26, 2024

Dealership Rating
Employee Rating

Great love coming back here wish it wasn’t expensive at times. Overall experience is good More

by JONAMARAL72496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

Apr 26, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 25, 2024

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Employee Rating

Professional And courteous . The mechanics are top notch and honest. Good attitude and atmosphere. Thanks? More

by HAYWOOD642
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 26, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 24, 2024

Dealership Rating
Employee Rating

If you're really interested in hearing my comments, call me. Otherwise this is a waste of my time More

by JERRY.BLASKO
Recommend Dealer
No
Apr 25, 2024

Southern Ford responded

Thank you for bringing this to our attention, Jerry. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

April 18, 2024

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Employee Rating

This place did a quick job. They had me come pick up my car while waiting for parts and got most done in one day. More

by PATGAT96
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 19, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 17, 2024

Dealership Rating
Employee Rating

People are very friendly I always get top quality work and I would recommend them More

by mamadee or Delores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Boone, JON CONWAY

Apr 18, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 15, 2024

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Employee Rating

We have been regular customers with Hall Ford, now Southern Ford for years now and their customer service has always been top notch. More

by jvlch98
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 15, 2024

Dealership Rating
Employee Rating

We took our Lincoln MkT to Southern Ford to look at a clear coat peeling issue back on Wednesday January 31st to drop it off for the 1st of February. While there we talked to our longtime service adviso More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JON CONWAY, STEPHANIE SPANGLER

Apr 16, 2024

Southern Ford responded

Penny. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 10, 2024

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Employee Rating

Jon and the Southern Ford Team are great to work with. I appreciate you all! More

by Not the GM
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Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Southern Ford responded

Thank you.

April 09, 2024

Dealership Rating
Employee Rating

Quick and professional service. Kept me informed on the progress of my truck. Will recommend More

by cpgardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

1

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