ALICIA CHAPMAN-JONES

Great people, great service manager, great technicians, great pick and delivery service. Never had a better experience with any other company. great pick and delivery service. Never had a better experience with any other company. More

by ROY_FRIEND Verified Customer Verified Customer

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This was our first time using this service and it was an absolute success. We’re very happy we chose Southern Ford. absolute success. We’re very happy we chose Southern Ford. More

by sadrobbins1984 Verified Customer Verified Customer

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Our very pleased with the service I received and the support and help that I received from Miss Jones support and help that I received from Miss Jones More

by jb002sr Verified Customer Verified Customer

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Great customer service and professionalism by Alicia. Definitely plan on getting my vehicle le serviced by Southern Ford again. Definitely plan on getting my vehicle le serviced by Southern Ford again. More

by gawow Verified Customer Verified Customer

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Fast, friendly and fair. Had them look at a couple other issues and they were very helpfull Had them look at a couple other issues and they were very helpfull More

by Waynewmorgan920 Verified Customer Verified Customer

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Always does me right. I can depend on them. Would highly recommend them to friends. I can depend on them. Would highly recommend them to friends. More

by ron.lois.graham Verified Customer Verified Customer

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Service was very well and everyone was precessional when speaking with them. Stephanie was very helpful and help me set up my Ford Rewards account. speaking with them. Stephanie was very helpful and help me set up my Ford Rewards account. More

by Kyle Williams Verified Customer Verified Customer

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Always had good service with this dealership but this time not good at all. About 2 weeks ago I set up appointment with Mr. Johnson to have a problem fixed with my fog light on passenger side, I arrived time not good at all. About 2 weeks ago I set up appointment with Mr. Johnson to have a problem fixed with my fog light on passenger side, I arrived at dealership only to find out I didn't have an appointment from the lady checking me in when asked who set up appointment, I pointed to Mr. Johnson who just looked at me and stared. He then got up an left his chair and went to start checking in my truck. Was informed by the lady checking me in that it could be 3 hours or longer. I was really upset because that was never explained to me, so I got a ride home. Around 5:30 I called and was informed that my truck was on the machine, and they were still trying to figure out the problem, Mr. Johnson informed he said there were a lot of codes and other downloads that needed to be checked. I got a call Friday afternoon that the truck was ready. I went to pick it up and Mr. Johnson informed me that nothing was found and nothing was picked up on the diagnostic machine because the light was on ever since I dropped it off. I asked what all this was about my truck on the machine doing all these codes checks and was informed as long as the light is on there is nothing that could be done More

by fisherman_974 Verified Customer Verified Customer

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He was very pleasant and helpful. He tried to fine me a mustang, but, it was already sold. Hope to see him again for his excellent service. He tried to fine me a mustang, but, it was already sold. Hope to see him again for his excellent service. More

by cdipalmo55 Verified Customer Verified Customer

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Outstanding service from the entire staff to include Mr. Petel! Southern Ford set the standard for outstanding customer service in every area of the business! I invite all of my friends to this dealership. Petel! Southern Ford set the standard for outstanding customer service in every area of the business! I invite all of my friends to this dealership. More

by Wil9015 Verified Customer Verified Customer

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