ANDREW PECK
ANDREW PECK at Crain Kia of Conway

ANDREW PECK | Page 3

Sales Consultant

Crain Kia of Conway

810 South Amity Road
Conway, AR 72032

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5.0
28 Reviews
5.0

28 Reviews

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28 Reviews of ANDREW PECK

April 01, 2025

Dealership Rating
Employee Rating

Andrew and Quinn were great. Crain on the other hand is awful. They sold my trade in without even having the title which caused me to jump through major hoops to avoid having a s More

by BBARRETT95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Quinn Owens

Apr 01, 2025

Crain Kia of Conway responded

Ms. Blake Barrett we received your 1 Star Review. We're sorry we couldn't resolve your Trade issue before you wrote a Negative Review. Andrew (Salesman) requested your Trade Title from you, but if you're unable to provide, we can request a duplicate title from the DMV. However, if you send the title to Andrew or Quinn (Finance Manager), our Corporate Office will provide the Lien Release to the DMV with all legal documents for the Suspense to be removed. Andrew and Quinn work closely with their customers so there won't be major headaches. Therefore, to say whomever is calling the shots is dumb and horrible and Crain is awful, is not a true statement. Once you receive your Title/Paperwork from our Corporate Office on the 2025 KIA Sorento, you can register your vehicle with no issues relating to your trade. Quinn advised me that he had spoken with you this morning regarding this issue. If you have any questions, please contact me. Thanks, Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028 lesiamorrison@crainteam.net

Apr 02, 2025

Crain Kia of Conway responded

Since you are unable to provide a Trade Title, we will request a Duplicate Title. Have a good day. Thanks, Lesia

Apr 01, 2025

BBARRETT95 responded

It *is* a true statement in this instance. And that’s not for you to decide. But like I said Quinn and Andrew were fantastic and I know THEY are doing everything they can to help me. Unfortunately this headache all could’ve been avoided but someone made a bad call to jump the gun. It’s Crain’s problem now, I already did way more than I should have to get it fixed and will not be doing anymore on the matter. Have a great day Lesia.

March 29, 2025

Dealership Rating
Employee Rating

Crain Kia of Conway and their sales team offered a sophisticated level of customer service! More

by mario
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rusty Russell

March 27, 2025

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Employee Rating

Great! I just bought a car & love it! Easy to work with! Just got my oil changed & Jaimie was awesome! More

by MACIE.HAUGHT.18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 17, 2025

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Employee Rating

Everyone treated us really well. I started off messaging with Andrew Peck. Not knowing there was another Andrew when I got there, I asked for Andrew. Andrew Murray showed up to assis More

by solutionsreign21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANDREW MURRAY, ADAM TURNBULL

March 16, 2025

Dealership Rating
Employee Rating

Great service. Looked at car online, got a text, confirmed I wanted to test drive, and they had car waiting out front for me to drive. Negotiation was low key, not More

by michaelscottsmith.09
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

March 15, 2025

Dealership Rating
Employee Rating

The service was excellent. Staff was friendly and helpful. They got us in quickly and were very informative. Will definitely use again. More

by csm2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 14, 2025

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Employee Rating

Maleek and Andrew are the best salesmen. They listen to what we were looking for and found us the perfect car. I will definitely go to Crain Kia of Conway in the future. More

by angeladian11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maleek Dotson

March 10, 2025

Dealership Rating
Employee Rating

Had a salesman who checked on me everyday to see if I was ready to purchase, which gave the impression of they cared. Once I arrived to the dealership I still felt the same way. More

by JESSTHURST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Harrison

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