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AUTUMN BELIVEAU
AUTUMN BELIVEAU at Bob Rohrman Kia

AUTUMN BELIVEAU

FINANCE

Bob Rohrman Kia

701 Sagamore Pkwy S
Lafayette, IN 47905

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10 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

5 yrs, 1 mo

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rated

10 Reviews

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10 Reviews of AUTUMN BELIVEAU

March 20, 2023

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Employee Rating

Very happy with Jackson and Bob Rohrman Kia! Purchase went very well and I love my new Soul ❤️ Thank you! More

by Scrapper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Jones

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Mar 20, 2023

Bob Rohrman Kia responded

We are very happy to have provided you with such a positive experience! Jackson and our team sincerely value your business and look forward to your next visit.

March 16, 2023

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Employee Rating

The way they tricked me into buying this car. I needed all these thing and I’m moving back to Michigan and they knew it. I will not be able to use the items in Michigan because they have no Zieb More

by KAWALBECK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Camden Geisler

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Mar 19, 2023

Bob Rohrman Kia responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (765) 340-2204 at your earliest convenience to discuss how we can turn this experience into a positive one.

Mar 21, 2023

KAWALBECK responded

Talked with sales manager yesterday still waiting to hear back.

Mar 26, 2023

KAWALBECK responded

They did not turn it into a positive experience ! The Sales manager told me I will have to drive each year to get my Ziebart done to Ft Wayne , Indiana which is well over 140 miles from Grand Rapids , MI.

March 04, 2023

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Employee Rating

I neededto trade my car. I found this car online at Bob Rihrman in Lafayette,In. I inquired about it and right away Randy started working to get me a great deal. I think in t More

by SHEILABREWER192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randi Rodriguez

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Mar 05, 2023

Bob Rohrman Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 03, 2023

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Employee Rating

It was very pleasant to work with Logan and Autumn. I always felt like they were attentive my needs! Great experience at Bob Rohrman Kia! More

by PETERDYLIACCO
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Logan Vandeveer

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Mar 05, 2023

Bob Rohrman Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Kia.

March 01, 2023

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Employee Rating

They sold me a 2021 Tellutlride and the driver side door handle came off the next morning..it was not like this when I test drive it.. I asked them to fix it.. they told me to turn it into my insurance as a More

by KRISTINMARCHLIK
Sales Price Transparency
Purchase Time
Recommend Dealer
No
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Mar 05, 2023

Bob Rohrman Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 23, 2023

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Employee Rating

Customer service was top notch, from start to finish. We will definitely be returning to this location. More

by HDSPRINGER
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 26, 2023

Bob Rohrman Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Feb 26, 2023

HDSPRINGER responded

Due to the late purchase of our vehicle we were unable to have our vehicle detailed, I would like to have this done if at all possible. Thank you !

February 22, 2023

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Employee Rating

The dealership was very helpful and paid attention to all my needs. Some problems that arose were quickly attended to. Recommend! More

by PETERDYLIACCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2023

Bob Rohrman Kia responded

Thank you so much for your kind words, Peter, and for taking the time to leave us this wonderful feedback!

February 20, 2023

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Employee Rating

Josh was excellent. Followed up with us both before and after the sale, really nice since we were out of state buyer. Paperwork was a little over the top but otherwise More

by HOPEWELL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Gray

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Feb 21, 2023

Bob Rohrman Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josh met your expectations. Thank you again for choosing Bob Rohrman Kia, we look forward to having you as one of our valued customers for many more years to come!

January 28, 2023

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Employee Rating

We had a great experience and Randi was a great saleswomen. She was nice and very informative More

by MEGANAROSS03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randi Rodriguez

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Jan 30, 2023

Bob Rohrman Kia responded

Thank you for your very kind review, Megan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Kia.

January 26, 2023

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Employee Rating

Was displeased with communication Was told our car was receiving a new engine and was not no one contacted us we were given a loaner but car was not repaired we ended up trading in car More

by TED_CRIPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kayla Enrico

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Jan 30, 2023

Bob Rohrman Kia responded

Ted, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Mar 07, 2023

Bob Rohrman Kia responded

Ted, I am very sorry for what happed .Like we talked your situation is not normally how we do things . congratulations on your new vehicle. Peter Charles

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