AUTUMN SHEPPARD

McLarty Daniel Nissan of Bentonville, Arkansas Provided An Exceptional Customer Service and an Unforgettable Experience! My husband and I recently purchased a new vehicle from McLarty Daniel Nissan, and An Exceptional Customer Service and an Unforgettable Experience! My husband and I recently purchased a new vehicle from McLarty Daniel Nissan, and we can’t stop raving about the experience! What we once found to be an exhausting and uncomfortable process was transformed into a seamless, enjoyable journey, thanks to the outstanding team at this dealership. Our experience began with a warm, friendly phone call after researching vehicles on the McLarty Daniel Nissan website. This thoughtful invitation to visit the dealership at our convenience set them apart from other Nissan dealerships we were considering. Knowing we had friendly, experienced professionals like William Pickering and Autumn Pacheco Sheppard awaiting our arrival made the process far less intimidating. For the first time in many years of buying vehicles, this experience exceeded all others from the very start, and it would not have been possible without William and Autumn’s exceptional care. Upon arrival, we were greeted by William and Autumn, whose teamwork made all the difference. We had three vehicles in mind for test drives, and the dealership had them ready and waiting side by side in front of the showroom—an impressive presentation that made comparing our options effortless. After selecting our dream vehicle, a stunning Nissan Pathfinder Platinum 4x4, we moved to the negotiation phase. We shared our needs and concerns upfront, and William, with confidence and a warm smile, presented a clear, detailed offer that addressed everything we discussed. Our trade-in was valued fairly, and the vehicle was priced competitively, making the decision to move forward an easy one. The entire process was smooth and efficient. While finalizing our purchase in the finance department, we experienced no delays. We also had the opportunity to set up our Nissan Connect account, a user-friendly app that provides all the essential information about our new vehicle. The Pathfinder itself is remarkable—beautiful, high-performing, and packed with safety features that give us peace of mind. What truly set this experience apart was the transparency, respect, and professionalism we received from William and Autumn. Their combined expertise exceeded our expectations, and they answered every question thoroughly, ensuring we felt confident in our decision. As young seniors in Benton County, Arkansas, we appreciated the low-pressure environment and the respect shown to us throughout the process. The wide selection of vehicle colors and models allowed us to find the perfect fit tailored to our needs. We wholeheartedly recommend William Pickering and Autumn Pacheco Sheppard to anyone looking to purchase their next vehicle. Their approach left us 100% satisfied, driving away in a vehicle that perfectly suits our needs and lifestyle. As someone in the vehicle sales industry once said, you should leave the dealership thrilled with your decision, knowing it was made with your values and needs in mind. Thanks to William and Autumn, our expectations were not only met but exceeded at every step. With heartfelt thanks and the highest regards, JP and AP More

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I’m surprised how fast they worked, they are helpful and polite. It was a good experience. Autumn is a great representative. polite. It was a good experience. Autumn is a great representative. More

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